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BENCHMARKING - PowerPoint PPT Presentation


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BENCHMARKING. Definition. The process of establishing a standard of excellence and comparing your center’s business or clinical functioning to that standard of excellence. Internal Benchmarking. Identify key areas you would like to monitor. Set a standard for each of those areas.

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Presentation Transcript
definition
Definition
  • The process of establishing a standard of excellence and comparing your center’s business or clinical functioning to that standard of excellence.
internal benchmarking
Internal Benchmarking
  • Identify key areas you would like to monitor.
  • Set a standard for each of those areas.
  • Compare your actual performance with the goal you have set for your organization.
common areas for internal benchmarking
Common areas for internal benchmarking
  • Infections
  • Complications
  • Returns to surgery
  • PONV
  • Pain control
  • Admits within 24 hours

of discharge

internal benchmarks
Internal Benchmarks
  • Compare your performance quarterly with your goal
  • Use the results as topics for a QI study
  • Report results to the Governing Body
external benchmarking
External Benchmarking
  • Choosing performance measures that are appropriate for improving processes or outcomes of care relevant to the patient population served and comparing them to local, state or national quality measures
opportunities for benchmarking
Opportunities for Benchmarking
  • ASC Association
  • AAAHC
  • Surgical Outcomes
  • Literature
  • MGMA
  • Specialty organizations
  • Other like centers in the area
  • National Corporations
common areas for external benchmarking
Common areas for External Benchmarking
  • OR times
  • Turnover times
  • Patient Satisfaction
  • Infections
  • Employee Satisfaction
  • Discharge delays
  • Returns to Surgery
benchmarking1
Benchmarking
  • Most External Benchmarking groups allow you to choose which elements you would like to benchmark against.
slide10
Data
  • Your benchmarking is only as good as the data you use. Ensure the validity of the data
  • Collect and analyze data related to specific measures
  • Compare your performance

with the quality measure

  • If your center falls below the benchmark, implement change
benchmarking2
Benchmarking
  • Demonstrate a sustained improvement over time
  • Report results to the Governing Body.
slide12
CMS
  • Quality Reporting Program will provide areas opportunities for Benchmarking
  • Patient Burns
  • Patient Falls
  • Wrong site surgery, wrong patient, procedure, implant
  • Hospital admission/transfer
  • Prophylactic IV antibiotic timing
slide13
CMS
  • Use of Safety Checklist
  • Volume of certain procedures
  • Influenza vaccination coverage among health care workers.
slide14

THANK YOU

VERY MUCH

AND I HOPE TO SEE YOU SOON!