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Learn about Net Control Station (NCS) operation in emergency communication, training volunteers, essential skills, leadership, and practice opportunities. Enhance communication abilities in formal and informal settings with practical insights and scenarios.
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The ARRL Introduction to Emergency Communication Course EC-001 (2011) Training Volunteers Session Two
Reminder • Complete two DHS/FEMA Courses • IS-100.b Introduction to ICS • IS-700 National Incident Management System Http://training.fema.gov/IS/NIMS.asp
Session Two Topic Session 1 – Topics 1,2,3,4,5a,5b Session 2 – Topics 6,7a, 7b,7c, 7d, 8, 9, 10 Session 3 – Topics 11, 12, 13, 14, 15 Session 4 – Topics 16, 17, 18, 19, 20 Session 5 – Topics 21, 22, 23, 24, 25, 26, 27 Session 6 – Topics 28, 29, Summary, Final Exam
The NCS • Every formal (directed) net has one • Net Control Station • Net Control Operator • Skills are critical
When do You Need An NCS? • Formal Net • Maintain order • Large amount of stations • Large volume of messages • Keep a log • Informal • Standby • Elevate to formal
Well Trained NCS Operator • Manages routine vs. emergency traffic • Personable “keeps his cool” • Organized – no lost or misdirected messages • Quick to absorb changes
The Right Stuff Clear speaking voice Enunciation/Language Handle stress Tune out distractions Good hearing Write legibly Proper skill set
Transferable Skills • A well designed station • Good basic Amateur Radio operation • Knowledge of radio programming • Frequency selection (HF) • Pile-ups (HF)
Learned Skills • Team Player • Leadership • Record Keeping • Delegation • ICS and NIMS
Practicing Your Skills • Book learning vs. hands-on • Check into local nets • SETs • Public Events • Backup NCS • Don’t wait for an emergency
The NCS Operator is not … • super-human • they need breaks • the scheduler • the recruiter • in charge of the overall communications event
Summary • Any questions before the quiz?
Topic 8 Question • Which is the primary purpose of a “standby” NCS in an informal net? • To make certain that the informal sharing of information flows smoothly • To encourage others to join in the informal conversations • To upgrade the net to formal status if it becomes necessary • To acquire monthly service points
Topic 8 Question • The NCS operator is responsible for which of the following? • Being in charge of the overall communication effort • Being in charge of the net during his shift • Being in charge of net operations beyond his net and shift • Being in charge of frequencies, schedules and recruiting
Topic 8 Question • Which is least desirable time to train new operators? • During an emergency • During a tabletop exercise • During a public service event • During a regularly scheduled training event
Topic 8 Question • Which best describes the primary mission of the NCS? • To train net operators • To understand the Incident Command System (ICS) • To help the net move as much traffic as possible in the least amount of time, accurately and effectively • To tune out distractions and to focus on the job at hand in an often noisy and chaotic environment
Topic 8 Question • Which of the following does not represent “the right stuff” to become a good NCS? • The ability to handle mental and physical stress for long periods • The ability to write legibly • The desire to be seen as important in a response despite lack of training • Above average operating skills