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eLearning Success Tips. A Successful Implementation at Owens Corning Presented by Wendy Guerin. The Business Need: Global PC Desktop Training. “New Features” training for upgrades Support training of multiple software versions Support current and future development needs

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eLearning Success Tips

A Successful Implementation at Owens Corning

Presented by Wendy Guerin


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The Business Need: Global PC Desktop Training

  • “New Features” training for upgrades

  • Support training of multiple software versions

  • Support current and future development needs

  • Just-in-time learning support

  • Classroom training supplement

  • A standard resource available “anytime”


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The eLearning had to be….

  • Globally accessible by ALL employees

  • Flexible in offering different types/versions

  • Multilingual

  • Easy to deploy

  • Easy to administrate

  • Supported 24x7


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Then and Now!A comparison to 2 years ago…

  • Growth of over 800%

  • Currently averaging 3.6 courses per User

  • Approximately 80% of desktop training delivered via eLearning

WOW!


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Roll-Out & Promotion

Biggest Impact:

  • “Piggyback” on to desktop upgrade project

  • Desktop Champion Network

    • Contests & incentives

  • Hands-On “Open House”

  • Trade Show style demos

  • NetMeeting demos

  • LMS Rollout


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Roll-Out & Promotion

Additional Methods:

  • HR Network

  • Internal Communications

  • Lunch & Learns

  • Holiday/Special Event promotions

  • Intranet Site Information

    • Employee testimonies

  • Pre & Post-work for classroom training

    • Custom Curriculum in LMS


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Tie to a business need

Build a marketing strategy

Create a Champion support model

Provide initial “get started” coaching

Make it accessible

Make it flexible

Best Practices & Tips


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Best Practices & Tips

  • Create an online learning “place”

  • Supplement classroom training

    • Utilization within custom curriculum

  • Walk the Talk!

  • Maintain momentum

  • Make it fun!


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Thank You!

Wendy GuerinOwens Corning

World Headquarters

419-248-7472

Wendy.A.Guerin@OwensCorning.com