CMA approach to consumer enforcement: challenges and opportunities. Presentation to the CMA Board 19 March 2014. Consumer Regime Changes. OFT National Consumer P rotection Enforcement (Part 8, CPRs, UTCCRs) Market Studies Credit Regulation Business Guidance
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Presentation to the CMA Board
19 March 2014
National ConsumerProtection Enforcement
(Part 8, CPRs, UTCCRs)
Consumer Codes Approval Scheme
Consumer Information, Education and Advice (including Consumer Direct)
Local, Regional and National Consumer Protection Enforcement (Part 8, CPRs, UTTCRs etc)Changes to the Consumer Landscape What Moved Where?
Consumer Protection (Part 8, CPRs, UTTCRs etc) focusing on systemic market failures
The CMA retains enforcement powers under a number of pieces of consumer protection law, such as: