A Presentation on Capability and practices

1. A Presentation on Capability and practices Syntax Soft-Tech (India) Pvt Ltd # 147, 3rd Block, 8th Main Road, Koramangala, Bangalore - 560 034 Ph. (080)41380700. Fax : 080-41217382 business@syntaxsoft.com www.syntaxsoft.com BANGALORE – NEW DELHI – MUMBAI - CHICAGO Subramaniyan K V (Subbu) CTO & Director

2. Contents • Background – About Syntax • Background – Vision/Mission • Management Team • Business Offerings • Software services • Domain Expertise • Technical Expertise • Offshore Delivery Model • Software Engineering & Quality Practices • BFSI Solutions Group • Conclusion

3. About Syntax • Established in 1998 in Silicon City of India – Bangalore • Subsidiary of Total OutSource Inc., the IT arm of $ 200 million UCA Group, IL, USA • Located in heart of IT hub at Koramangala, Bangalore City • 25000 sq feet of R&D / software development facility with more than 200 software professionals seating capacity • Currently 120+ people strong organisation and scaling to 200 by end of 2004 • Sales, Support and project management Offices in Delhi, Mumbai & Chicago, USA. • Expect to close current financial year with revenue of INR 160 Million.

4. Mission, Vision Our Mission ‘To leverage Technology & Human Capital for Optimum Productivity & Success’ Our Vision ‘To be one of the leading IT Consulting Companies in India and abroad’

5. Executive Team • Senior Management experience of over 85 person-years. • Background of working at leading corporations (Citicorp, IBM, IMRGlobal, Wipro and IRIS) • International experience spanning India, Europe, US, APAC, Africa • Technology, Domain and Business expertise

6. Business Offerings • Software Product Development (Domestic / APAC) • eFactory – ERP for Manufacturing domain • eHRIS – Enterprise wide Human Resources Information System • Software Services (Domestic / APAC) • Business Process Management/Workflow • Manufacturing • Healthcare • Offshore Services (USA / Europe) • Business Process Management/Workflow • Manufacturing • Healthcare • BFSI Practice (Global) • Business Process Management/Workflow • Product Development • Total Banking Solutions • Integrated Document Management Solutions (Global) • ViewWise IDM Software Solution

7. Offshore/Outsource Services Syntax offers offshore/Outsource services projects on two models: • Time and Material Basis • Fixed Cost Basis Syntax has excellent expertise and experience in providing the following services: • Consulting Services • Co-branded Product Development • Joint Product Development • QA & Testing Services • Bespoke Application Development • Legacy Migration & reengineering • Maintenance

8. BFSI (Banking Financial Services Insurance) Manufacturing Health Care Industry Practices Service Practices 100% Web Based Solutions Business Process / Workflow enabling Bespoke Application Development Document Management Solutions Data Warehousing Re-Architecting / Reengineering Web-enabling Product development QA & Testing Maintenance Business Domains

9. Technology Expertise Syntax specializes on building web based software applications and product development using the latest technologies that include • J2EE / JAVA / EJB • IBM WebSphere, BEA Weblogic, Apache, TomCat, JSP, JavaScripts, Servlets, Portlets • Microsoft .NET • IIS, VB.NET, ASP.NET, C#, VB, COM, DCOM • HTML/XML/XSL/SOAP • Oracle / MS-SQL Server / MS-Access / DB2 / MySQL • Windows / Linux / Solaris

10. Offshore Delivery Model

11. Offshore Engagement Model - I • Onsite - Offshore model • Strategic, client relationship managers and project managers located onsite • Project resources located offshore • Onsite team ensures visibility and confidence • Planned conference calls between onsite & offshore teams (by audio/video) • VPN for remote login and access to track progress • Key resources to travel, to eliminate communication gaps. • Cost savings as a result of outsourcing and distributing the team.

12. Offshore Engagement Model - II • Dedicated offshore competency center • Extension to clients’ onsite team • Dedicated offshore resources and infrastructure • Security and confidentiality on work being executed • Client Managed Teams • On-site PM (client) to manage offshore team (gives a One-team factor) • Effective communications channels to ensure delivery • Infrastructure is shared, but resources are dedicated • Cost advantage of locating development resources offshore.

13. Software Engineering & Quality Practices

14. Process & Quality Process Highlights : • Realistic project commitments established • Project plans and status communicated • Project standards defined and Implemented • Software Requirements and work products base lined • Management Control over cost & schedule

15. Process - Key Focus Areas • Requirements Management • Software Project Planning • Software Project Tracking • Software Quality Assurance • Software Configuration Management • Software Product Engineering • Software Product Reviews

16. Requirements Management Requirements Management : Establishes a common understanding between the customer and the software project on the customer's requirements that will be addressed by the software project.

17. Requirements Management– Syntax Perspective • Internal Review of requirements • Requirements Documentation • Software Requirements Specification • Use Case Model • Requirements - Customer Sign-off • Requirements Tracking • Measurement of requirements

18. Software Project Planning Software Project Planning : Establishes plans for performing the software engineering activities and management of the project.

19. Software Project Planning- Syntax Perspective • Project, Quality and SCM plan as per documented procedure • Estimates (size, effort, schedule, resources) • Life-cycle and phases • Quality objectives • Plans reviewed commitments obtained • Tools - MS-Project / MS-Project Central • Project Plan – ‘A living document’

20. Software Project Tracking Software Project Tracking : Provides adequate visibility to the actual progress of the project - Management can take effective actions when there are deviations to the software project schedule or performance.

21. Software Project Tracking– Syntax Perspective • Project Plan covering all phases and activities • Status review meetings • Tracking (size, effort, schedule, resources, risks) • Adequate visibility - corrective action • Threshold and revisions to plans • Project closure review

22. Software Quality Assurance Software Quality Assurance : Provides management with appropriate visibility into the process being used by the software project and of the products being built.

23. Software Quality Assurance– Syntax Perspective • Software Quality Assurance Plan • Participation in preparation and review of project plans • Processes audit/review of work products • Sample testing/test execution monitoring • Provides visibility to Senior Management

24. Software Configuration Management Software Configuration Management: Establishes and maintains the integrity of the products of the software project throughout the project's software life cycle.

25. Software Configuration Management - Syntax Perspective • SCM plan - identification configuration items / baselines • Change control – CCB • Version control/release control • Baseline audits • SCM tracking and reporting • Tools - Rational ClearCase / MS Visual SourceSafe

26. Software Product Engineering Software Product Engineering : Establishes well defined engineering process that integrate all the software engineering activities to produce correct, consistent software products effectively and efficiently.

27. Software Product Engineering– Syntax Perspective • Rational Unified Process (RUP) and UML is the standard for Software Product Engineering • Quality Plan • Design Strategy Note • Change Control Forms • Tools – Rational Requisite Pro, Rational Rose, Borland Togethersoft ControlCentre

28. Software Product Reviews Software Product Reviews : Enables to remove defects from the software work products early and efficiently.

29. Software Product Reviews– Syntax Perspective • Activities planned as a line item in Project Plan • Design Specification Review • Program Specification Review • Code Review • Test Plan Review • Unit Test Review • Data on software product reviews recorded and communicated • Enables defect prevention across the software development life cycle

30. BFSI Solutions Group

31. Overview • Focus on a key Business Vertical • Banking, Financial Services and Insurance • Competency center with Domain+Technology skills • Solutions landscape • Product based solutions • Custom built Software Services (Onsite, Onsite-Offshore) • Markets • Global (Developed and Emerging)

32. Focus Areas • Product based solutions • New generation e-Banking product for Asia (in early stage of development) • Retail, Corporate and Investment banking functionality • Traditional and Islamic Banking capabilities • CRM and Customer Acquisition modules • Internet and Mobile Banking features • Web services technology model • Integration with back-end systems, enterprise applications and feeds • Integration with Payment gateways and processes • License and / or ASP model based delivery • MoU with a Singapore company for market development • Discussions with potential partners in Middle East Asia

33. …Cont’d. • Software Services • Competencies and expertise • Technology services using J2EE, Microsoft .Net, Middleware (BEA Weblogic / IBM Websphere) and Database technologies • 25 person-years master project contract with a Citicorp/Citigroup IT affiliate • Multiple applications and projects • J2EE, Weblogic / Websphere, Oracle/SQL server, UML • Potential to scale the team size to 50 in 1 year • Legacy migration (old to new technology platforms) • Data warehousing and Business Intelligence • Risk Management • Target build-up for undertaking Basel II related projects • Total Outsource Inc., to drive services business in the US • Looking for partnerships in Europe

34. In Summary

35. In a Nutshell… • Syntax offers JAVA/J2EE/.NET based technology solutions to global IT community. • Syntax provides comprehensive IT solutions and services which include • Product Development • Software Services • Offshore Services • BFSI Practice • Syntax domain expertise includes • BFSI • Healthcare • Manufacturing • Syntax is experienced in executing international projects on different Offshore Models

36. Value Proposition • Syntax offers to its clients / partners • Deep understanding of the Business Domains • Strong technology & products development and management competencies • Ability to combine domain and technical skills for product and services • Global perspective to software development • Excellent infrastructure and high quality resources • On time, within budget deliverables • A relationship for competitive edge in the market. Bottom-line: We offer a long-term relationship, that delivers results and upholds commitments, ensuring Win-Win outcomes.

37. Thank You