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Fundamentals of Public Administration MPA - 406. FACILITATOR Prof. Dr. Mohammad Majid Mahmood 0333-5188677, majidbagram@yahoo.com. REFLECTIONS. Effective leaders. Effective leaders should establish relationships with all members, not just a few special individuals.

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Presentation Transcript
slide2

Fundamentals of

Public Administration

MPA - 406

  • FACILITATOR
        • Prof. Dr. Mohammad Majid Mahmood
        • 0333-5188677, majidbagram@yahoo.com
slide4

Effective leaders

  • Effective leaders should establish relationships with all members, not just a few special individuals.
  • Leader relationships are not limited to employees, but include customers, suppliers, and other relevant stakeholders in the broader community.
pygmalion effect
Pygmalion Effect
  • Occurs when selected subordinates demonstrate loyalty, commitment, dedication, and trust and as a result, win the liking of superiors who subsequently give them higher performance ratings.
when great goes bad
When Great Goes Bad
  • For leaders, success and failure comes from:
      • Need for total control
      • Refusing to hear no
      • Ignoring the “experts”
      • Single-minded
slide10

Build Strong Relationships

with your employees, respecting their abilities & contributions, and demonstrating trust & attentiveness to their needs.

2

slide11

Communicate Effectively

Communication is a two-way street.

3

slide12

Build Team

Spirit

Encourage and reward collaboration and innovation on a regular basis.

4

slide13

Set Goals

that are clear, specific and measurable. Communicate the goals to your team, in ways and words that they understand.

5

slide14

Understand the Finances

documenting staff progress and success – looking for ways to save the company money is always a good idea.

6

slide15

Encourage the Team

by creating an environment in which people receive recognition for work done well, where employees are motivated to work hard for the success of the organization.

7

slide17

Provide Quality Training

that will lead to confident and productive employees – their success will often lead them to become better leaders.

9

slide18

Keep the Dream Alive

by sharing the vision of the company with the team and then, together, putting the dream into action…every single day.

10

motivation
Motivation

is the force that drives our actions

motivation1
Motivation

People vary in their ability to do an activity and in their willingness to do it.

Motivation is the willingness aspect.

(Hersey & Blanchard)

motivation2
Motivation
  • Individual forces that account for the direction, level, and persistence of a person’s effort at work.
    • Direction - an individual’s choice when presented with a number of possible alternatives.
    • Level- the amount of effort a person puts forth.
    • Persistence - the length of time a person sticks with a given action.
slide30

1. Describe

Current

Performance

2. Describe

Desired

Performance

3. Get a

Commitment

to the Change.

4. Follow Up

The

Performance

Formula

slide33

Maslow’s Needs Theory

Self-

Actualization

Esteem

Social

Safety

Physiological

goal setting theory
Goal-setting Theory

Specific

Goals

Difficult

Goals

Increase Performance

Higher Performance

slide36

Mclelland’s

Motivational Needs Theory

ACHIEVEMENT

AFFILIATION

POWER

theories x and y
Theories X and Y

Theory X

Theory Y

Little ambition

Dislike work

Avoid responsibility

Self-directed

Enjoy work

Accept responsibility

controlling
Controlling
  • Task of managers is to evaluate how well an organization has achieved its goals and to take any corrective actions needed to maintain or improve performance
controlling1
Controlling
  • The outcome of the control process is the ability to measure performance accurately and regulate organizational efficiency and effectiveness
3 critical challenges
3 Critical Challenges

GLOBALISM

TECHNOLOGY

CHANGE

Management Challenges for the 21st Century

slide42

TOP 10 TIPS

  • Notice each individual
  • Say Thank-you, even a smile can make a big difference.
  • Make employees feel respected and valued
  • Share your experience and knowledge
  • Be confident about people.
  • Be honest and trustworthy
  • Don’t take personal credit for others success
  • Create a blame-free culture
  • Set developmental goals
  • Make work fun!!
golden rule
Golden Rule

“Don’t do anything to anyone that you would not want them to do to you.”

final thoughts
Final thoughts

Any problem, big or small, always seems to start with bad communication. Someone isn't listening.

slide45

Thank you

for your kind attention!

  • FACILITATOR
        • Prof. Dr. Mohammad Majid Mahmood
        • PhD (Management Sciences), MPA (QAU), TOT SEDP (LUMS & McGill Canada),
        • Intel (Microsoft), Ex-Canadian Academic Board Member (Canada), SME COL Canada, MS Access (USA)
        • Master Trainer: HEC, NTB, POSTAL, PMI, NCRD, STI
        • 0333-5188677, majidbagram@yahoo.com