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Does ISO 9000 Certification of S/W Engineering Processes Pay?

Does ISO 9000 Certification of S/W Engineering Processes Pay?. Keith Fuller & Ilan Vertinsky University of British Columbia. Premises. Software projects are frequently problematic Other sectors of the economy frequently react to similar problems through certification of quality processes.

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Does ISO 9000 Certification of S/W Engineering Processes Pay?

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  1. Does ISO 9000 Certification of S/W Engineering Processes Pay? Keith Fuller & Ilan Vertinsky University of British Columbia

  2. Premises • Software projects are frequently problematic • Other sectors of the economy frequently react to similar problems through certification of quality processes

  3. Hypothesis • Improving the quality of software development processes would improve profitability • Reduced costs through fewer errors • Increased profits through improved sales • Hr: Companies that attain ISO 9000 certification experience increased profitability

  4. Methodology • Event Study Methodology • History • Premises • Limitations • Literature

  5. Findings • Initial findings show significant negative returns in North American data. • These findings are not replicated in Japanese data. • Dividing the data based on company size yields conflicting results.

  6. Discussion • The results are counter-intuitive • Explanation of the North American results • What about the Japanese results? • Other ways of partitioning the data?

  7. Questions….

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