CFPB:. The Consumer Financial Protection Bureau… What it means to you in Higher Education! October 26, 2014 Carl Perry – Progressive Financial Services, Inc. Agenda:. Overview of CFPB Higher Education Who is who? Your Business Partners. Overview of CFPB:. Key Players in CFPB:.
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The Consumer Financial Protection Bureau…
What it means to youin Higher Education!
October 26, 2014 Carl Perry – Progressive Financial Services, Inc.
Overview of CFPB
Who is who?
Your Business Partners
on the FDCPA in early 2014
CFPB forwards your complaint to the company and work to get a response. After they forward your complaint, the company has 15 days to respond to you and the CFPB. Companies are expected to close all but the most complicated complaints within 60 days. You’ll be able to review the response and give CFPB feedback. If we find that another agency would be better able to assist, we will forward your complaint and let you know.
We forward the information you provide so the company can identify you and address your issue. We also share complaint data with state and federal agencies who oversee financial products and services, and we publish a database of non-personal complaint information so the public knows what kinds of complaints we receive and how companies respond.
CFPB RFI: Alternative Repayment Options for Private Student Loan Borrowers
CFPB RFI: Financial Products Marketed to Students
Private Student Loan Report Updated 8/29/2012
Financial Aid Shopping Sheet: