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EU Flight Rights: Know Your Passenger Rights in Case of Airline Bankruptcy

Understand your EU flight rights in the event of airline bankruptcy. Discover what compensation and assistance you're entitled to under EU regulations. Read more at StopDelay. Click our PPT link for more detail.

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EU Flight Rights: Know Your Passenger Rights in Case of Airline Bankruptcy

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  1. Your EU Passenger Rights When it comes to air travel in the European Union, passengers have a range of rights that can protect them in various situations, including airline bankruptcy. This guide will help you understand your entitlements and how to exercise them. by Stop Delay

  2. Bankruptcy Protection Repatriation If your airline goes bankrupt while you're abroad, you're entitled to be repatriated at no additional cost. Refunds You can claim a full refund for any unused parts of your ticket if your airline ceases operations. Alternate Flights Airlines must provide you with alternative travel arrangements to get you to your final destination.

  3. Delays and Cancellations Compensation 1 You may be entitled to financial compensation if your flight is delayed by more than 3 hours or cancelled. Assistance 2 Airlines must provide you with food, refreshments, and accommodation if your flight is significantly delayed. Rerouting 3 Airlines must rebook you on the next available flight to your destination, even if it's with a different carrier.

  4. Lost or Damaged Luggage Compensation Reporting Documentation You can claim compensation if your luggage is lost, delayed, or damaged during your flight. You must report any issues with your luggage to your airline as soon as possible, typically within 7 days. Keep all receipts and paperwork related to your luggage claim, as this will support your compensation request.

  5. Denied Boarding Overbooking 1 If your airline denies you boarding due to overbooking, you're entitled to compensation and assistance. Involuntary Denial 2 Airlines can only deny boarding for valid reasons, such as health, safety, or security concerns. Volunteer Offers 3 Airlines may ask for volunteers to give up their seats, often offering compensation in exchange.

  6. Accessibility Assistance Mobility Airlines must provide assistance for passengers with reduced mobility, including help with boarding and disembarking. Sensory Passengers with hearing or vision impairments are entitled to customized support and accommodations. Medical Airlines must make reasonable efforts to accommodate passengers with special medical needs or equipment.

  7. Filing a Claim Complaint If your airline fails to uphold your rights, you can file a complaint with the airline or the relevant national enforcement body. 1 Documentation Gather all relevant documentation, such as booking confirmations, boarding passes, and receipts, to support your claim. 2 Resolution Airlines are required to respond to complaints within a reasonable timeframe, and you may be entitled to compensation. 3

  8. Know Your Rights Right to Repatriation Right to Refunds Right to Compensatio n Right to Assistance Right to Rerouting Right to Luggage Compensatio n Right to Boarding Assistance Right to File a Complaint

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