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Child Care Licensing Mobile Client Server System Richard Wyatt, CIO Arkansas Department of Health and Human Services

Arkansas DHHS began development of a new Child Care Licensing System in October 2000 to replace a mainframe systemOne of the requirements was to record Child Care Center inspection results on a mobile device to eliminate paper forms in the field and re-keying in the officeInitially the field porti

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Child Care Licensing Mobile Client Server System Richard Wyatt, CIO Arkansas Department of Health and Human Services

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    1. Child Care Licensing Mobile Client Server System Richard Wyatt, CIO Arkansas Department of Health and Human Services

    2. Arkansas DHHS began development of a new Child Care Licensing System in October 2000 to replace a mainframe system One of the requirements was to record Child Care Center inspection results on a mobile device to eliminate paper forms in the field and re-keying in the office Initially the field portion of the application was written on a Palm Pilot. User feedback showed Palm Pilot not acceptable- Small screen real estate Difficult to navigate through regulations Difficulty in character recognition Users rejected Laptops due to size and inability to capture signature

    3. The Child Care Licensing System was released without a mobile device in October 2002 Client-Server application – VB6 with SQL Server backend Began investigating Tablet PC in early 2005. Purchased three different models for evaluation and test. Chose HP 1100 Tablets Once Tablet was selected made minor modifications to port application (~ 2 person months effort): Moved production database to MS Database Engine Developed stored procedures to move data between tablet and server Developed method to store signatures digitally

    4. In production for five months Approximately fifteen users in three field offices Significant time savings and positive response from users Evaluating potential use in other components within Child Care system as well as other health and human services applications

    5. Download Data, this is when the Tablet is hooked up to the network, the user can download all of their particular case load before going out into the field.

    6. All of the data for this particular Licensing Specialist is now on the Tablet, the system is now fully functional without being hooked up to any sort of network, the data is completely mobile.

    13. Upload Changes, if changes are detected the user is only allowed to upload changes, not overwrite their updates. System synchronization keeps user from overwriting work.

    14. The user receives a message telling them that changes have been updated.

    15. QUESTIONS

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