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Multi-Agency Induction. HALF DAY WORKSHOP Friday 2 nd July 2010. Visit the Children & Young People’s Trust website at: Objectives. At the end of the event participants will have a greater understanding of

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Multi agency induction

Multi-Agency Induction


Friday 2nd July 2010

Visit the Children & Young People’s Trust website at:


At the end of the event participants will have a greater understanding of

  • local arrangements for working together to deliver services for children and young people in Luton.

  • the local data and information about children and young people in luton

  • the priorities for children and young people in Luton

  • A range of ways of working that help professionals work more closely together

  • their responsibilities for safeguarding children and young people in Luton.

Children & Young People’s Trust website

Stephanie Cash

[email protected]

01582 547980

Session 2
Session 2

Delivery of Children and Young People’s Services a national and local perspective

Rob Simpson

Chair of Vision4CYP – voluntary sector network for children and young people

Model for improving outcomes for children and young people
Model for improving outcomes for Children and Young People

  • Under Labour government –

    • ECM framework

    • Prevention & early intervention

    • Joint working

    • Safeguarding

    • Huge investment in services

    • Focus on narrowing the gap

    • Children’s trust arrangements

  • New Coalition government

    • Department of Education

    • Safeguarding

Coalition governments messages about children s services
Coalition Governments messages about children’s services

  • What we heard and know

    • Independence of Schools through increasing Academies and Free Schools

    • Cuts in grants from this year

  • What we don’t know

    • Review of safeguarding

    • Impact on local arrangements for working together

Strategic cooperation the children and young people s trust board
Strategic cooperation The Children and Young People’s Trust Board

Who are the partners ?

  • Agencies who have a duty to cooperation – Local Authority, NHS Luton, Schools, Colleges. Sixth forms, Job Centre Plus, Probation, Police, Youth Offending Services

  • Other agencies who deliver children’s services can be included

  • ( local decisions) e.g. mental health trust, Luton and Dunstable Hospital, Community health services, GPs, voluntary and community sector

    What is the role of the Board ?

  • Agrees priorities and strategic direction

  • Develop and oversee the implementation of the Children and Young People’s Plan

  • Ensures integration especially at early intervention and prevention levels of service provision

Children and young people s plan cypp
Children and Young People’s Plan - CYPP

  • Statutory document - each local area must produce

  • Developed through needs assessments and consultation

  • Sets out vision, principles, priorities, cross cutting themes and how it will be delivered

  • Also includes

    • direction of travel for integration

    • safeguarding priorities

    • joint working and commissioning arrangements

  • Each statutory agency must be explicit in how they contribute to delivery and they will be held to account

Integrated services key drivers are
Integrated Services -Key Drivers are :

  • Children, young people and their parents and carers should experience a joined up personalised experience to services

  • Prevention, early identification and intervention are most effective models

  • Right services in the right place at the right time

  • Keeping children safe

  • Best use of resources

Luton s model for integrated front line services
Luton’s Model for integrated front line services


December 2009

Local Authority frontline workers moved from working in traditional professional groups to 5 integrated teams at a neighbourhood level .

Neighbourhood integrated teams

Family support staff

and a range of others

Social workers

Youth workers

Education welfare


Integrated Service


Personal advisers

Some family support


Health visitors

and school nurse

neighbourhood policing

Delivery at a local level
Delivery at a local level

  • Locality needs assessments

  • Multiagency family support panels

  • Strengthening links with schools, children’s centres and other service providers

  • A range of services provided locally and accessed through single route

Further new integrated models
Further new integrated models

Services For Children With Additional Needs ( up to 25 years)

  • Joint team of social care, education staff , occupational therapists who work with children & young people with learning difficulties and disabilities

  • Some health staff are also in the team

  • Future plans are to further integrate health staff

In conclusion
In conclusion

  • Moving from individual agencies working on their own to

  • A joint approach across a whole range of Children’s services

    Team Around the Child

Working as part of the children s workforce in luton
Working as part of the Children’s Workforce in luton

Activity 1 – 10 minutes in 2’s or 3’s

Find out

Where each other work

What each others roles are

What similarities have you got in your roles

What opportunities are there to work together

Luton s children and young people s plan
Luton’s Children and Young People’s Plan

Stephanie Cash

Children and Young People’s Trust Business & Development Manager

Children’s Joint Commissioning Team

Luton Borough Council

337 obese in year R and 534 obese in Year 6

66 % from black and ethnic minority families

15,000 live in poverty

Luton has the fifth highest fertility rate in England

408 NEET (Not in education, employment, or training)

52,600 children and young people in Luton, equivalent to 27.86%, higher than national avg of (24.16%)

Luton comes 291 out of 353 in the child well-being index

8.0 % under 4’s Highest in England (5.94%)

Teen conceptions 134

Children in care 338

Young People known to the youth offending services 280

Children on child protection register 201

Children and young people with disabilities - 1617- 3017 ( 559-670 very complex needs)

Traveller children – approx 150

Children and young people with mental health needs 2820

Young Carers – approx 250 known and supported

Pupils with statements of special educational needs 735

What children young people tell us
What Children & Young PeopleTell Us!

  • Fruit & Veg Intake

    • 16% of respondents said that they ate 5 portions per day -19% nationally

    • 31% said they only have 1-2 pieces per day

    • 11% said they ate none yesterday

  • Smoking

    • 24% said they smoked ( similar to national average)

  • Drugs (8 & 10)

  • 11% said they had taken drugs ( national average 9%)

  • 4% taken 3 or more times in the last 4 weeks (2% nationally)

  • Feeling Safe

    • Significantly - less felt safe going to and from school that the national/statistical neighbour

    • 65% felt quite safe when travelling on public transport slightly lower than the national / statistical neighbour

  • What children worry about

  • Significantly less children and young people reported they feel happy about life at the moment compared to statistical neighbours (64% v 62%)

  • 31% worry about being bullied, higher than the national average( stat neigh 27%)

  • 18 % worry about sex compared to 15% nationally

  • 48% worry about what to do after year 11 which is higher than the national average ( v 43% stat neigh)

  • Bullying

  • 44% of children have been bullied at school

    • Of these, 25% were bullied in the last year

    • Of these 28% were bullied most days

Activities/things to do

Only 23% of young people felt there was enough to do on Friday or Saturday night compared to 26% nationally

  • Listened to)

    • 21% of young people felt that children and young people’s views are not listened to very much or not at all, compared to 18% nationally.

  • To make children’s lives better…

    • 30% said more help to do better at school

    • 35% more help to plan my future

    • 40% more places where I can go to spend time with my friends

    • 20% less bullying

    • 15% someone I can always talk to

Activity 10 minutes
Activity – 10 minutes

Work in pairs or trios

  • Does any of the data surprise you?

  • What does this tell us about growing up in Luton for children and young people?

Children and young people s plan our 12 priorities
Children and Young People’s Plan – our 12 Priorities

  • Improving educational attainment

  • Tackling bullying

  • Reducing under-18 conception rates

  • Halting the rise in obesity in year 6 and increasing participation in PE and sport

  • Improving outcomes for children and young people with disabilities

  • Improving emotional health and well being

  • Improving positive activities for young people

  • Reducing offending and re-offending rates for 10-17 year olds

    9. Improving stability of placements for children in care

    10. Reducing infant mortality

    11. Reducing number of young people who are not in education, employment or training (NEET)

    12. Improving outcomes for the most vulnerable children and young people through targeted integrated approach

Cypp priorities
CYPP priorities

  • Choose one of the priorities on your table

  • Identify ways of work that you currently do to tackle this priority

  • Identify as a group any new ways of working to improve the way you work to tackle this priority

9 cross cutting themes
9 Cross Cutting Themes

  • Listening to the voices of all children and young people and improve communication

  • Improving transitions to adult services- including mental health services, services for young people with disabilities etc

  • Focus on the integration of services through workforce and estates

  • Embed a “Think Family” approach to all our work

9 cross cutting themes1
9 Cross Cutting Themes

  • Promote community cohesion across all our communities

  • Tackle the causes of family poverty

  • Strengthen our integrated workforce

  • Focus on prevention and early intervention

  • Raise the aspirations of all children and young people

Activity 10 minutes working together tackling the priorities
Activity 10 minutes : Working together –tackling the priorities

In pairs or trios:

Choosing from the priorities on your table- discuss the contribution each of you makes to addressing it as part of your role

1 improving educational attainment

What do we know? priorities

in 2008/2009

Foundation Stage Profile= significant improvements.

Key Stage 1 =showing improvements in reading, writing and speaking & listening.

Key Stage 2 = improvements in all subjects.

Key Stage 4 =significant improvement and target achieved at % 5+ A*-C.

What are we doing ?

Range of interventions supporting schools to develop strategies to raise attainment

Targeted work to narrow the gap for children with additional requirements

Family workers in schools

Every Child a talker

1) Improving Educational Attainment

2 tackling bullying

What do we know ? priorities

Tellus 4

Drop in number of cyp reporting they have been bullied ( note change in )methodology

2008/2009 =46.4%

2009/2010 =27.3%

A higher proportion of youngster said they did not feel safe on public transport.

Those with disabilities experience more bullying and more frequent incidents of bullying both in and out of school

What are we doing?

A lot of work with schools re policies and procedures

Multi agency group- action plan being developed based on identified needs from data

New antibullying coordinator

Developing multiagency strategy and action plan

2) Tackling bullying

3 reducing under 18 conception rates

What do we know ? priorities

Latest date 0ctober 2008

Area for some concern

Fluctuating rates

Teenage pregnancy strategy group

Commissioned Brooks services

Increasing access to contraception services

Developing school based health services

Sex and relationship work in schools

Aspirational programmes

Services focused in areas were we know risk is highest

Focus now is on more focused work with vulnerable groups

3) Reducing under-18 conception rates

What are we doing?

What do we know ? priorities

In 2008/2009 from the national child monitoring programme prevalence was 21.3 % children were obese in year 6, national comparator 18.3%

What are we doing?

Focus on early intervention

Healthy schools

Increase participation in sports and play

Programmes focus on breastfeeding, weaning

Range of programes to treat obesity

Mini Mend


Adolescent weight management programmes

4) Prevention and then halting the rise in obesity in year 6 including increasing participation in Physical Activity and Play

4 increasing participation in pe and sport

What we know ? priorities


35% said they had done more than 30 mins of PA

Other data

The percentage of children that participate in 3 hours of high

quality PE and School Sport per week delivered by the

school which is a new Government target currently stands at 42% which is below the national average of 51%.

Children get 122 minutes of PA in curriculum

What are we doing?

Activities in school through the school sports partnership

Increasing access to informal play at lunchtimes including training of lunch time supervisors and specific coaches for lunch time period

Transition to sports clubs on High School sites for year 6

Increasing opportunities for children and young people who do not engage

4) Increasing participation in PE and sport

5 improving outcomes for children and young people with disabilities

What do we know ? priorities

In 2008/2009

Parental perceptions of services in the local area was 58%

Average score for England 59 %

What are we doing?

Dedicated information service for parents

Increasing access to respite care and short breaks

Secured funding for building a new centre for assessment and treatment for children and young people with disabilities

5) Improving outcomes for children and young people with disabilities

6 improving emotional health and well being of children and young people

What do we know? priorities

In 2008/2009 54.8% of children and young people said they had good relationship compared to 56% nationally

Mental health services for children and young people scored 15 out of 16 ( above target)

What are we doing?

Roll out of early intervention programmes in school

Training front line staff

Investment in new staff

Early intervention


Improving access to specialist CAMHS services

6) Improving emotional health and well being of children and young people

7 improving positive activities for young people

What do we know ? priorities

In 2008/2009

61.6% respondents said they had participated in last 4 weeks compared to 65.8% nationally

Target 70%

What are we doing?

New web site for young people designed with young people for young people

“Somewhere to go, something to do, someone to speak to“

Developing new technologies for communicating with young people

Mapping diverse range of activities to add to website and working with partners

Play strategy

7) Improving positive activities for young people

8 reducing offending and re 0ffending rates for 10 17 year olds

What do we know? priorities

In 2008/2009

Reduction in first

time entrants into

the criminal justice system

What are we doing ?


Expansion of preventative programmes – Project Turnaround


Developing restorative justice programmes

8) Reducing offending and re-0ffending rates for 10-17 year olds

9 improving stability of placements for children in care

What do we know ? priorities

In 2008/2009

Improvement in stability and above target

Key to successful outcomes for children in care

What are we doing?

Recruitment of

more foster carers

Comprehensive training


Support for foster

carers with intensive support team

9) Improving stability of placements for children in care

10 reducing infant mortality

What do we know? priorities

Luton has higher than national rates of infant mortality – in 2007 rates were 5.7 per 1000 live births compared to the England & Wales average of 4.8 per 1000 live births.

Relates to poorer maternal

health and increases the risk

for poor child health in later life.

Women from BME communities have higher infant mortality rates than women in general population

What are we doing?

Developing strategy and action for multiagency response

Developing a range of integrated care pathways

Nutrition and diet

Maternal obesity

Support to teenage mothers



10) Reducing infant mortality

11 reducing number of young people who are not in education employment or training neet

What do we know ? priorities

Year end 2009/2010 6.8% of 16-18 year olds NEET compared to 7.6 % statistical neighbour .

Young People who are NEET may have a number of other issues that impact on their outcomes

What are we doing ?

Early Intervention

Personalise learning adviser for young people at risk of becoming NEET


Workshops for raising aspirations

Personal Learning Advisers acting as Lead Professionals providing a range of support

Improving Careers, Information and Guidance training for Personal Learning Advisers

11) Reducing number of young people who are not in education, employment or training (NEET)

What do we know? priorities

best practice to intervene early rather than waiting to intervene

What are we doing?

Early intervention

Common assessment framework

Multi-agency family support panels

Multi-agency teams

Lead professional

Team around child

12) Improving outcomes for the most vulnerable children and young people through an integrated approach

Break priorities

Session 7
Session 7 priorities

Children or Young People’s Participation

Participation structure
Participation Structure priorities

Info to Various relevant boards/committees etc

Children and Young Peoples Scrutiny Group

Rapid Response.

(Issue based direct to relevant services)

CDRP, PCT, Police, YAG, Campus Luton

Luton Borough Council

Executive and C&YP Scrutiny

Inform Consult and Involve Group


Youth Cabinet

Young Fundz

UK Youth MP

Targeted Group Reps

Ward Reps & YV

Area Young Voice Groups

x 5

to include ward reps

Other borough-wide participation groups and initiatives for:-

LAC Children’s Panel

16+ LDD etc, Health

Young Fundz

School Councils &

PRU’s, Vol/Community

Session 8 working together to support children and young people
Session 8 priorities Working together to support children and Young people

A brief overview

Andrea Assan

ContactPoint Manager

Dorothy Blackhall

Family Action Luton

Session 8
Session 8 priorities

Integrated working using integrated processes

Integrated working is only achieved through collaboration and co-ordination at all levels, across all services, in both single and multi-agency settings.

It is facilitated by the adoption of common service delivery, models, tools and processes.

Common assessment framework caf
Common Assessment Framework (CAF) priorities

  • CAFis a standardised format to help in a conversation with families, children and young people to explore concerns, possible solutions and support needed.

  • It is used for children and young people with additional needs, particularly where the involvement of more than one professional group or agency is required.

  • It can help in the development of shared language and better understanding amongst practitioners and families; it may also reduce the number of times families need to provide the same information.

Multi agency family support panels mafs
Multi-Agency Family Support Panels (MAFS) priorities

  • In Luton these will be held fortnightly in each of the five neighbourhoods

  • Members include representatives from integrated teams, education, health and voluntary agencies

  • Cases are referred when they are ‘stuck’, require additional support and/or the involvement of other agencies; in the first instance panel members act as consultants to the referrer

  • The panels have no additional resources themselves but aim to re-prioritise or use existing resources more effectively

Lead professional
Lead professional priorities

  • The lead professional is not a job title or a new role but a set of functions to be carried out as part of the delivery of integrated support.

  • Lead professionals act as a single point of contact for a child and their family, co-ordinate supportand reduce overlap and inconsistency between practitioners.

  • The lead practitioner could be drawn from any of the people involved with the child or family: selection will depend on the situation and the individual relationship with the child and family.

ContactPoint priorities

  • The new government have announced that this is now being “scrapped”!

  • However

    • It is still currently in operation until….

    • A New approach is decided on for a system only for vulnerable children

  • Will address those children who move between different local authorities

  • Accessable to a limited number of key proffessionals

  • Hoping to hear what this new approach will be by end of summer

What is contactpoint
What Is ContactPoint? priorities

  • It is an Online directory of all children resident in England, and the professionals working with them

  • ContactPoint only holds basic demographic details of school, GP, parent/carer name and professional involvements

  • It’s purpose was to help professionals find out who else is working with the same child or young person.

Information sharing
Information Sharing priorities

  • Why is Information Sharing so important?

  • Supports multi-agency and Integrated Working these will not be successful unless we know when andwhen not to share.

    • Outcomes, depends upon effective partnership working and appropriate information sharing between services

  • Delivering more effective intervention at an earlier stage.

  • Prevent problems escalating, increasing the chances of positive outcomes.

Information sharing1
Information Sharing priorities

  • So what stops us sharing information?

    • Practitioners often don’t feel confident about sharing information

    • Unsure about what they can and cannot share

    • No consent given – unsure about when it is appropriate to overide “no consent”

  • So what’s out there to help and support?

    • Government Guidance

    • Training

Information sharing government guidance
Information Sharing priorities Government Guidance

  • Guidance to support good practice in Information Sharing:

    • Why information sharing is important

    • Seven golden rules for information sharing

    • Further information to inform decision making

    • How organisations can support practitioners

  • Availablein the form of:

    • Guidance document for Managers and Practioners

    • Pocket Guide

    • Legal Guidance

    • DVD

    • Quick reference guide

    • And more on the web


  • Information sharing luton
    Information Sharing - Luton priorities

    • What is Luton doing to support Practioners?

      • ½ day Training Courses to start in September

        • Information Sharing and Consent

      • E-learning Software available to ALL practioners across the partnership

      • All documentation available through ContactPoint team

      • Information Sharing “champions” to be created

      • Identified “sponsor” for Information Sharing

    Session 9
    Session 9 priorities

    ‘Safeguarding Children’

    Luton Safeguarding Children Board

    Working together to safeguard children young people
    Working Together to Safeguard Children & Young People priorities

    • What Is Safeguarding?

    • Who Is Responsible for Safeguarding Children?

    • What Training is Available?

    • Where Can I Get More Information?

    What is safeguarding
    What is Safeguarding? priorities

    Working Together 2010 states:

    Safeguarding and promoting the welfare of children is defined as:

    ‘Preventing impairment of children’s health or development; and’

    ‘Protecting children from maltreatment;’

    ‘Ensuring that children are growing up in circumstances consistent with the provision of safe and effective care; and undertaking that role so as to enable those children to have optimum life chances and to enter adulthood successfully.’

    Who is responsible for safeguarding children
    Who Is Responsible for Safeguarding Children? priorities

    • Ensuring agencies across the children’s workforce have effective safeguarding policies and procedures in place.

    • Conducting reviews of all child deaths and serious cases of injury/harm where child abuse is suspected.

    • Delivering a programme of Safeguarding Children training


    Luton Safeguarding Children Board (LSCB) brings together the organisations working across the Children’s Workforce in Luton, with the aim of ensuring that they work together effectively to keep children safe by:

    What training is available
    What Training Is Available? priorities

    A progressive programme of training

    • Level 1 – in your own agency or with the LSCB if you work in the Third Sector

      The aim of the course is to allow delegates to develop an awareness of, and the ability to act on concerns about the safety and welfare of children and young people, to improve their outcomes.

    Once level 1 is completed delegates can access
    Once Level 1 is completed, delegates can access: priorities

    • The LSCB Multi Agency Training;

    • Level 2: Safeguarding Children ‘A Shared Responsibility’

    • Level 3: Safeguarding Children ‘Effective Interventions’

    • And a range of specialist seminars and courses including;

      • Parental Domestic Abuse and Safeguarding Children

      • Parental Mental Illness and Safeguarding Children

      • Working Together to Safeguard Disabled Children

      • Child Neglect and the Graded Care Profile.

    Www lutonlscb org priorities

    Further Information, guidance and Learning Opportunities available through www.lutonlscb.orgincludes:

    • A number of e-learning packages available to compliment your Safeguarding Children Training.

    • Professional’s Booklet.

    • LSCB Inter-Agency Safeguarding Procedures.

    • Information about Serious Case Reviews (SCR) and processes.

    • Advice about eSafety.

    • Information and helpline numbers for Children, young people, parents and carers.

    Where Can I get More Information? priorities

    Luton Safeguarding Children Board (LSCB)1st Floor

    2 – 12 Victoria StreetLuton

    LU1 2UA

    Training Manager: Sally Bolton

    Training Officer: Richard Moseley

    Training Administrator: Helen McGuire

    Email: [email protected]


    Phone: 01582 547619

    01582 547895