The User Area. David Garcia Dorvau – Online Solutions Unit. Working with User area. The benefits of being registered. Doing business online will require online registration or log in: Improves security of transactions All set of solutions for online transactions (via user area). 2.
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David Garcia Dorvau – Online Solutions Unit
Doing business online will require online registration or log in:
Improves security of transactions
All set of solutions for online transactions (via user area)
You have access to the portfolio of processes you have with the OHIM (CTM, RCD, Oppositions, Community Designs not registered yet)
Communication with the OHIM can be done online for all CTM/RCD related processes
It is the recommended means of communication.
An email alert can also be configured for new incoming communications
Options to filter/search communications
Incoming communications of the OHIM are stored in New Tab
Once open the communication must be archived or replied (when possible)
Up to 1GB attachments can be submitted
Working with alerts
Three types of alerts can be created:
For monitoring CTM/RCD
For watching CTM/RCD
Alertscanalso trigger emails
Advanced functionalities /modification of details
Name and address can be changed. Changes will be done automatically and generate recordals, if required.
Working with User area
Advanced functionalities / subaccounts
Users can create subaccounts and assign some specific access rights to subaccounts.
When performing a transaction, the transaction (filing, for instance) will always be recorded as done in the name of the main account.
However, the system will track who has actually done the action.
Advanced functionalities - Filters
This feature is designed for managing large lists of files.
Some pre-established filters are provided (by status, such as CTMs opposed), but users can set their own filters.
Inside OHIM online