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Web Services Unit

Accessible webpages, multimedia, and documents ensure inclusivity for all users. Learn best practices for accessibility and receive support and training.

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Web Services Unit

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  1. Web Services Unit Web & accessibility resources

  2. www.uws.edu.au/wsu

  3. Web Policy Supporting Guidelines

  4. Main requests & Resources

  5. Web Policy and CMS Training

  6. Web Requests

  7. Analytics Requests Timeframe: 2-3 days Analytics Request: - One-off reports for selected dates - Recurring reports i.e. weekly/monthly

  8. Banner Designs & Business Cases Timeframe: four weeks Banner Design Form: if you require a design to be created (recommended) Banner Request Form: the business case with completed banner design attached

  9. Registration Forms & Surveys Timeframe: one week Online Form Template: for any registration or feedback forms Surveys (SurveyMonkey): two weeks > OSQ approval > Ethics approval > Set up > Testing

  10. Resources – Tips & Tricks

  11. Resources – Tips & Tricks Tips & Tricks: short tutorials for Simple Edit Interface Ongoing: common questions will be added and updated as necessary Suggestions: We are open to suggestions if there are certain processes you find confusing or would like a reference

  12. Accessibility Resources

  13. Accessibility – What/Why/How?

  14. What is Accessibility? The Web is designed to work for all people, whatever their hardware, software, language, culture, location to physical and mental ability. Accessible webpages: available to people with a diverse range of hearing, movement, sight and cognitive ability. Badly designed webpages: create barriers that exclude people from using the web.

  15. Why is Accessibility Important? UN Convention on the Rights of Persons with Disabilities recognizes access to information and communication technologies, including Web, as a basic human right. Accessibility Supports: social inclusion for people with disabilities, older people, people who live in rural areas and people in developing countries.

  16. Why is Accessibility Important? Business Case: Overlaps with other best practices such as mobile web design, device independence, multi-modal interaction, usability, design for older users and search engine optimisation (SEO) Case studies have shown: accessible websites have much better search results, reduced maintenance costs and increased audience reach.

  17. Accessibility – Tips & Guides

  18. Accessibility – Using Alt Text • Good Alt text: • Girl sitting in field of purple flowers • Girl sitting amongst tulips • Young girl surrounded by flowers • Bad Alt text: • Image00001 • Girl • 3ertu5whsk.jpg Alt text: Provides alternate text version of the picture for vision impaired using screen readers, people who have turned off images on their mobile, people in rural areas with low bandwidth and technologies that cannot see images e.g. search engines

  19. Accessibility – Hyperlink text • AVOID generic terms: • Click here • More info Hyperlink text: should provide meaningful description of the link and its destination Click here for more information. More information about accessibility can be found through the W3C Web Accessibility Initiative

  20. Accessibility – Multimedia Transcripts Transcripts: Any media relying on sound (video & audio files) should be accompanied with a text transcript to allow access to the hearing impaired and other technologies like search engines which cannot hear. Captioning: All multimedia should be appropriately captioned with a meaningful description of the content.

  21. Accessibility – Page Organisation H1 Headings are built into the page as the page name H2 and H3 Headings should arranged strategically within the content to distinguish the hierarchy of information Page Organisation: The hierarchy of information on a web page plays an important role in the access of information from assistive technologies, usability and SEO.

  22. Accessibility – Documents Accessible Documents: It is the owners’ responsibility to provide and upload accessible documents or alternate versions for the web How? Adobe training resources – linked from WSU site

  23. Accessibility – Document Tips • If you are unsure if your document is accessible or unable to provide an accessible PDF: • Provide an alternative version for users in MS Word • Avoid using .docx files as many older computers are unable to open these documents • Consider providing the information as a web page rather than a document Scanned PDFs are NOT accessible: they read like images and none of the content can be pulled out. If the scanned document is absolutely essential, it needs to accompanied with an accessible word document or html version

  24. Timeframes for services Minor Content Changes: 1 day Publishing pages: 1–2 days Analytics: 2-3 days Registration Forms: 1 week Surveys: 2 weeks Page buttons: 1-2 weeks Promotional Banners: 4 weeks Social Media Account requests: 4 weeks New mini-site: (case-by-case) 1-2 months Thank you! 

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