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New Creation United Methodist Church. Member Retreat Facilitated by: Al Sullivan, MSOD, SPHR Inspirus Consulting, Inc. Agenda. Approach. About Inspirus Consulting, Inc. Background. Twenty Two Yrs Experience MS Organization Development (American University / NTL Program)

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new creation united methodist church

New Creation United Methodist Church

Member Retreat

Facilitated by: Al Sullivan, MSOD, SPHR

Inspirus Consulting, Inc.


Inspirus Consulting, Inc.

about inspirus consulting inc
ApproachAbout Inspirus Consulting, Inc.


Twenty Two Yrs Experience

MS Organization Development (American University / NTL Program)

Certified Human Resources Professional (SPHR)

Prior Army Officer

Institute of Intercultural Communications (internship)

  • Work at Multiple Levels of System (individual, team & organization)
  • Collaborative Design Process
  • Blend Diversity, Organization Development & Human Capital Management
  • Process Consulting
  • Action Research

Inspirus Consulting, Inc

inspirus industries clients
Clients / ExperienceInspirus Industries & Clients



High Tech Manufacturing


Academic / Education


Durable Goods Manufacturing

Non Profit / Community

  • GlaxoSmithKline
  • Eisai, Inc.
  • Self-Help Credit Union
  • Dell Computer
  • NIKE
  • Holy Family Church
  • Rex Healthcare
  • W.E.B. DuBois CDC

Inspirus Consulting, Inc.

objectives for today
Objectives for Today

Inspirus Consulting, Inc.

lets go swimming
Lets go Swimming

Inspirus Consulting, Inc.

brief check in question 15 sec
Brief Check In Question (15 sec)
  • Why did you position yourself in the place where you stood?
  • What are your hopes for today?

Inspirus Consulting, Inc.

group norms for today
Group Norms for Today?

Inspirus Consulting, Inc.

norm recommendations
Norm Recommendations

Inspirus Consulting, Inc.

break time
Break Time

Inspirus Consulting, Inc.

models best practices
Models / Best Practices

Inspirus Consulting, Inc.

change 3 things
Change 3 Things

Inspirus Consulting, Inc.

sustaining change
Sustaining Change

Inspirus Consulting, Inc.

theory of intervention change
Theory of Intervention / Change

Chris Argyris

Inspirus Consulting, Inc.

change model
Change Model

John P. Kotter

Inspirus Consulting, Inc.

diversity inclusion culture
Diversity / Inclusion / Culture
  • Diversity: The unique characteristics or differences that we all possess (who we are).
  • Inclusion: Welcoming and embracing our differences, encouraging involvement and providing equal access to opportunities and information (what we do).
  • Culture:A collective programming of the mind which distinguishes members of one category of people from another (Geert Hofstede, 1997). (what we learn)

Inspirus Consulting, Inc.

four layers of diversity




Organizational Dimensions

External Dimensions





Internal Dimensions




















Internal Dimensions and External Dimensions are adapted from Marilyn Loden and Judy Rosener, Workforce America! (Business One Irwin, 1991)

From Diverse Teams at Work, Gardenswartz & Rowe (2nd Edition, SHRM, 2003)





my house
My House…
  • Draw a “Top Down” diagram of the house where you grew up (take approx 3 min)
  • Connect with a partner to discuss your drawing (3 min each)
  • Discuss in the large group
the automatic mind volunteer
The Automatic Mind (volunteer)

I cdnuolt blveiee that I cluod aulaclty uesdnatnrd what I was rdgnieg. The phaonmneal pweor of the hmuan mnid Aoccdrinig to a rscheearch stduy at Cmabrigde Uinervtisy, it deosn’t mttaer inwaht oredr the ltteers in a word are, the olny iprmoatnt tihng is that the frist and lsat ltteer be in the rghit pclae. The rset can be a taotl mses and you can still raed it wouthit a porbelm. This is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the word as a wlohe. Amzanig huh? Yaeh and I awlyas thought spleling was ipmorantt!

climbing the ladder of inference
Climbing the Ladder of Inference

Adopt Beliefs

Take Action

Draw Conclusions

Make Assumptions

Add Meaning

Select Data


journaling opportunity
Journaling Opportunity
  • Take time to reflect on the previous activity (ladder of inference and / or the automatic mind material)
  • Think and write about how you plan to use these concepts in the future (5 min)
lunch break
Lunch Break

Inspirus Consulting, Inc.

data feedback discussion
Data Feedback / Discussion

Inspirus Consulting, Inc.

data feedback considerations
Data Feedback Considerations

Feedback Purpose

Data Reactions

Inspirus Consulting, Inc.

data collection methodology
Data Collection Methodology

6 Individual Interviews

Inspirus Consulting, Inc.

interview questions
Interview Questions
  • Total years in the church?
  • What drew you to the church initially?
  • What keeps you in the church today?
  • Describe your feelings about the merger?
  • Describe your feelings about the current transition?
  • Are there primary concerns that keep the church from operating at its highest and best? Please explain.
  • What are potential solutions to the listed concerns?
  • What outcomes do you personally hope for at the upcoming retreat?

Inspirus Consulting, Inc.

feedback themes
Feedback Themes

Inspirus Consulting, Inc.

diversity inclusion unity
Diversity / Inclusion / Unity
  • D/I is what attracted me to the church
  • More African Americans are in leadership roles
  • Asbury Temple members are more vocal
  • 2 Churches worshiping in the same building
  • Desire for a Spanish speaking worship
  • Need to discuss differences without apology
  • Differences getting in the way of progress

Inspirus Consulting, Inc.

  • Need more flexibility in choir leadership
  • Different worship styles (formal / informal)
  • Lots of discontent with worship service
  • Not comfortable in worship (internal vs. external worship)
  • Hesitant to fully worship
  • Gathering / Praise worship confusion

Inspirus Consulting, Inc.

church vision
Church Vision
  • Incomplete
  • Want to make a difference
  • No discussion of what’s important to us
  • What do we want the church to be
  • Who are we in mission with
  • Must set tangible goals for next year

Inspirus Consulting, Inc.

personal reflections for data
Personal Reflections for Data?
  • What was most encouraging about the data?

2. What was most concerning about the data?

3. If you had to select one area needing immediate attention, what would it be?

4. What specifically would you do to solve the issue?

Document responses individually using the index cards or handouts.

Inspirus Consulting, Inc.

feedback model
Feedback Model

Inspirus Consulting, Inc.

frame of reference
Frame of Reference

How do you classify a Platypus?





Inspirus Consulting, Inc.

group dialogue process
Group Dialogue Process
  • A process of internal listening to oneself to explore the origins of assumptions and frames of reference
  • Requires one to suspend judgment and emotions during disagreements
  • Allows us to confront our own feelings
  • Promotes collective thinking / feeling for the benefit of the group

Inspirus Consulting, Inc.

group dialogue concepts
Group Dialogue Concepts

Inspirus Consulting, Inc.

dialogue activity
Dialogue Activity
  • Pair up with another person (you haven’t worked with before)
  • Discuss a past meaningful / effective conversation you had with another person
  • Analyze & discuss key characteristics of the discussion (setting, length, topic, etc)
  • Discuss common characteristics of the 2 conversations (what made them effective)

Inspirus Consulting, Inc.

dialogue activity1
Dialogue Activity
  • Move to circle of chairs
  • Check in (free style)
  • Allow brief silence period
  • Conduct a new discussion (current needs of the church)
  • Consider assumptions / frames of reference

-No eye contact

-No questions

-Equal air time

-Speak to the camp fire

  • Check out

Inspirus Consulting, Inc.

break time1
Break Time

Inspirus Consulting, Inc.

small team discussion document key themes
Small Team Discussion Document Key Themes


Discuss index card ideas – 15 min

Document Best Ideas – 10 min

Present to large group

Inspirus Consulting, Inc.

priority setting
Priority Setting

Inspirus Consulting, Inc.

small teams on big themes
Small Teams on Big Themes

Inspirus Consulting, Inc.

group presentations
Group Presentations

Inspirus Consulting, Inc.

check out
Check Out

Inspirus Consulting, Inc.

complete evaluation handouts
Complete Evaluation Handouts

Inspirus Consulting, Inc.

worship communion time
Worship / Communion Time

Inspirus Consulting, Inc.