1. IPT Upgrades 2008

2. What we are upgrading • Communications Manager 4.1(3) to 6.1(1) • Cisco Emergency Responder (CER)1.3(2) to 2.0 • ISI (long distance call tracking) • Unity4.0(5) to Unity Connection 2.0 • IP Phones7960s to 7945s and 7965s

3. Considerations • ComManager and CER must be upgraded together • ISI can be upgraded anytime before ComManager and CER • ComManager must be upgraded before we can upgrade to Unity Connections 2.0 • Minimize user training and user impact

4. User Perspective • ComManger Single cut - resets user password and PIN, but existing features work the same • Unity Single cut - everyone’s messages moved to new system on a flag day, interface remains the same • Phones Deployed by group every other Saturday beginning in August • Training General UCAR sessions after Unity cutover Demonstrate new phone and voicemail features

5. IP phone dependencies • Old phones use Cisco proprietary PoEExisting 6348 blades only support the Cisco pre-standard PoE • New phones use IEEE 802.3af PoE6148A GigE modules support both • Power per port increases from 6.3W to 12W - due to internal GigE switch • Port clean up and consolidation Phone ports will be moved to a minimum number of blades in each switch

6. Plans • Start phone port consolidation now • Upgrade ISI now • Complete migration testing and upgrade ComManager and CER mid June • Complete migration testing and upgrade Unity by early August • Begin phone deployment after Unity cutover • Conduct general phone and Unity training sessions for each campus