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Verizon Business IP Trunking Solution for Avaya Communication Manager. Rick Gribble & Rob Martinez May 14, 2008. Agenda. How Does IP Trunking Benefit Enterprise Customers? How Does IP Trunking Work with Avaya? How Do Avaya & Verizon Business Work Together?.

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Verizon Business IP Trunking Solution for Avaya Communication Manager


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    1. Verizon Business IP Trunking Solution for Avaya Communication Manager Rick Gribble & Rob Martinez May 14, 2008

    2. Agenda • How Does IP Trunking Benefit Enterprise Customers? • How Does IP Trunking Work with Avaya? • How Do Avaya & Verizon Business Work Together?

    3. Overview of IP Trunking & Customer Benefits

    4. Access Link Access Link PSTN Drive Operational Efficiencies and Help Control Costs Typical TDM-Based Voice Services Network Main Location Branch CustomerData LAN Customer Data LAN Data Router Data Router Internet orCustomer WAN IP PBXwith PRI Trunk Cards IP PBX or Remote with Analog Trunk Cards PRI, Business Lines, or Analog Trunks Distribution Center PRI, Business Lines, or Analog Trunks Customer Data LAN Access Link Data Router PRI, Business Lines, or Analog Trunks IP PBX with PRI or Analog Trunk Cards

    5. Access Link Access Link PSTN Incoming andOutgoing Calls Drive Operational Efficiencies and Help Control Costs Consolidate Data and Voice Services on Same Access Link Main Location Branch CustomerData LAN Customer Data LAN Data Router Data Router Verizon IP Network With IP Trunking Services IP PBX IP PBX or Remote with Analog Trunk Cards IP Trunks enabled on Verizon network Access Link Verizon maintains Gateways to the PSTN Distribution Center Customer Data LAN Access Link Data Router IP PBX with PRI or Analog Trunk Cards

    6. PSTN Incoming andOutgoing Calls CustomerData WAN Verizon Business IP Trunking Helps Address Business Continuity Needs Options for Automatic Failover to Alternate Sites Access Link Main Location (HUB) Branch Site #1 X CustomerData LAN Data Router SBC Verizon IP Network With IP Trunking Services Florida IP PBX Branch Site #2 IP Trunks enabled on Verizon network Verizon maintainsGateways tothe PSTN Alternate Site Texas CustomerData LAN Branch Site #3 Data Router SBC IP PBX California Note: Premise based SBC and interop testing required for Automatic Failover

    7. Benefits of IP Trunking • Reduce HARDWARE components • Reduce FOOTPRINT requirements • Reduce POWER consumption • Reduce MAINTENANCE charges Reduce/Eliminate Enterprise HardwareDS1 Enterprise Examples

    8. IP Trunking Simplifies Network Management • Enables an end-to-end solution • Drives operational efficiencies and helps control costs • Helps address business continuity needs • Leverages IP backbone to access PSTN services

    9. Burstable Enterprise Shared Trunks (BEST)Meeting Your Business Needs Verizon dynamically monitors use of concurrent call ports across all your locations and allows a location to ‘burst’ over the quantity ordered if ports are idle at other locations You can better utilize your voice networks by accessing pooled resources across your enterprise BEST is a new service enhancement for Verizon VoIP services which allows you to leverage trunking resources.

    10. Business Problem Challenged with managing voice communications for more than 1,000 stores distributed nationwide Supporting a variety of key telephone systems Required average of (12) local telephone lines, sized for high peak Required separate telephone numbers and ‘hunt groups’ for departments Low traffic efficiencies Purchased local lines from variety of ILECs, with no common contract/offer; difficult to manage Verizon’s IP Trunking and BEST Solution Allowed customer to manage voice communications across the enterprise Provided single solution/single contract for all local service requirements Optimized customers local resources since peak busy hour; could be shared across time zones Reduced number of lines required at each site from 12 to 5 Cost savings justified upgrade of data network plus an additional 25% savings BEST at WorkLarge National Retail Chain – Customer Application

    11. IP vs. TDM TrunkingFive Year Costs, Savings, and Payback

    12. How Does IP Trunking Work with Avaya? • Rob Martinez – Solutions Architect

    13. Two of the most trusted names in communications, Verizon BusinessandAvaya, are working together with a single purpose – to help you advance your business forward by delivering comprehensive products and robust support for your IP Communications system. Verizon Business and Avaya

    14. Certifying IP Trunking with Avaya Communication Manager and other products • Avaya Platinum Reseller • 197 Avaya Product Authorizations held by 42 employees • 120 Certifications held by 28 employees • Dedicated Avaya Sales & Engineering Resources

    15. Verizon Business and Avaya Partnership Progression http://www.verizonbusiness.com/about/news/displaynews.xml?newsid=23713&mode=vzlong&lang=en&width=530