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Evaluating Member Performance. . 14. . Objective 1:. . . . The importance of channel member performanceequals that of employee evaluations within the firm.. The channel manager works with individual firmsrather than with individual employees.The setting is interorganizational rather thanin
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1. Chapter 14 Evaluating Channel Member Performance
2. Evaluating Member Performance
3. Scope & Frequency of Evaluations
4. Degree of Control
5. Importance of Channel Members
6. Nature of the Product
7. Number of Channel Members
8. Evaluation versus Monitoring
9. Performance Audit
10. Key Criteria for Performance Audit
11. Sales Performance
12. Inventory Maintenance
13. Selling Capabilities
14. Attitudes of Channel Members
15. Competition
16. General Growth Prospects
17. Applying Performance Criteria
18. Separate Performance Evaluations
19. Multiple Criteria Combined Informally
20. Multiple Criteria Combined Formally
21. Recommending Corrective Actions