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Transit Fares for Low Income Calgarians

Explore Calgary's initiative to offer discounted transit fares for low-income residents, including program history, current situation, and lessons learned from the implementation. Gain insights into the impact of the program on the community and the challenges faced in providing affordable transportation options. Discover the key strategies employed to address the needs of economically vulnerable Calgarians and enhance accessibility to public transit services in the city.

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Transit Fares for Low Income Calgarians

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  1. Transit Fares for Low Income Calgarians Stephen Hansen Calgary Transit, Manager, Safety and Security Calgary, Alberta

  2. Presentation Overview • Calgary Overview • Calgary Transit Profile • Fare Facts • History of Low Income Transit Pass Program • Current Situation • Lessons Learned

  3. Calgary Overview • 1.2 million population • Relatively young and affluent • Head quarters to Canada’s oil and gas industry • Transportation hub

  4. Calgary Transit Profile • Bus, light rail and accessible services • 2.7 million hours of service • 102 million revenue passengers (50% mode split) • 34% increase in ridership/10 years

  5. Fare Facts • 55% cost recovery • Flat fare system • $171.3 million annual revenue (2012) • $1.54 average fare

  6. Fare Facts (continued)

  7. History of the Low Income Transit Pass Program • Community Committee on Discounted Transit fares in 2000 • Approached City for subsidized monthly transit pass • Four concerns from City of Calgary

  8. History of the Low Income Transit Pass Program(continued) • Created in 2005 as a pilot • 18 to 64 years of age • 75% of low income cut-offs • Program cost to be covered by transit revenues • Fair Calgary Policy (2006)

  9. Current (LITP) Program • Annual eligibility determination • Two locations – for eligibility • Income criteria – 87.5% of low income cut-offs based on family income

  10. Current (LITP) Program (continued) • Proof of income, live in Calgary, photo identification • Pass valid on all CT services (Conditions of Use) • One pass per month • Four locations for pass sales

  11. Current (LITP) Program (continued) • 15,478 LITP registrants • 2012 estimated lost revenue: $4.96 million • 2012 program administration costs: $350K

  12. Lessons Learned • Two persistent people can make a difference • Social role of transit • Less uptake than estimated • Fraud prevention measures

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