hướng dẫn sử dụng

FD05 Algo Delivery Robot User Manual V1.2 Thanks for purchasing our company's robot products. Please read this manual carefully before use to prevent accidents and give full play to the performance of the product. Please keep this manual properly for subsequent reference. Manufacturer: Shenzhen Anseboo Technology Co., Ltd. Address: Kangrong smart Industrial Park, Longhua District, Shenzhen Anseboo Technology Co.,Ltd. .- 1 -. One-stop AI robot manufacturer

Content 1. Precautions .......................................................................................................................................... - 3 - 1. User instructions ........................................................................................................................- 3 - 2. Safety instructions ..................................................................................................................... - 3 - 3. Usage restrictions ...................................................................................................................... - 3 - 4. Environmental and site requirements .......................................................................................- 4 - 2.Learn about the product.......................................................................................................................- 5 - 1. Product description ................................................................................................................... - 5 - 2. Product stucture........................................................................................................................ - 6 - 3. Product specifications ................................................................................................................- 7 - 3.Product usage instructions ................................................................................................................... - 8 - 1. Power supply requirements .......................................................................................................- 8 - 2. Equipment power on and off .....................................................................................................- 9 - 3. Operating procedures ................................................................................................................- 9 - 4. Setup guide........................................................................................................................................ - 11 - 1. Robot checking self ..................................................................................................................- 11 - 4.3 Set function ..............................................................................................................................- 16 - 5.Using guide.........................................................................................................................................- 21 - 1. Delivery mode..........................................................................................................................- 22 - 2. Cruise mode............................................................................................................................. - 22 - 3. Recycle mode ...........................................................................................................................- 23 - 4. Reception mode.......................................................................................................................- 23 - 5. Lead mode............................................................................................................................... - .- 2 -. One-stop AI robot manufacturer 24 - Shenzhen Anseboo Technology Co.,Ltd. 6.APP call ...............................................................................................................................................- 24 - 7.Common faults and troubleshooting ................................................................................................ - 25 - 8.FAQ................................................................................................................................................... .. - 26 - 9.Product repair and maintenance.......................................................................................................- 28 - Warranty............................................................................................................................................... . - 28 -

1. Precautions 1. User instructions · Please read the user manual carefully to ensure you have a comprehensive understanding of the product before use. · Please do not start using this product without the assistance of professionals. Only personnel who have been trained or whose knowledge and practical experience are sufficient to ensure normal operation can operate and use this equipment. Only those who have read and understood this manual, clearly understand the relevant theoretical knowledge, and are qualified in practice are qualified to deploy this equipment. ·Only our company’s technical personnel or those specially authorized by our company can debug and repair this equipment. Any unauthorized personnel’s repair and handling of this equipment will result in the termination of the warranty. · Improvements to this product based on new technologies will not be further stated. 1.2 Safety instructions · This equipment must be installed and deployed by professionals. If it is installed by other untrained and qualified personnel, it may cause damage to the equipment. · If the equipment requires maintenance or replacement of equipment accessories, please contact your dedicated after-sales technician. Users are not allowed to replace any parts of the device without permission. · Do not forcibly open the cabinet door or press the "power" button while the equipment is running to prevent pinching or adverse effects on the equipment, such as reducing the service life of the equipment. 1.3 Usage restrictions · This product cannot be tilted or inverted. Please do not tilt or invert the product without authorization to avoid damage to the product or accidental crushing of personnel. Shenzhen Anseboo Technology Co.,Ltd. .- 3 -. One-stop AI robot manufacturer

· Do not use it in a suspended environment (such as stairs) or in an environment without guardrails. · Do not use it in an environment where the ambient temperature is higher than 55° C or lower than -15°C or where there are any liquids or sticky substances on the ground. · Please put away various wires on the ground in the environment before use to avoid dragging when the robot is running. · Please remove sharp objects on the ground (such as decoration scraps, glass, nails, etc.) before use to avoid damage to the machine chassis. · Do not place any non-transportable objects (including children and pets) on the stationary or running host. · · Do not push or carry the robot while the machine is running. Please only clean, maintain the host and charge the device when it is turned off or powered off. When cleaning, please use a dry or damp cloth to gently wipe away dust or stains. · · Do not hit the robot with hardware or sharp objects. Do not spill any liquid into this product. and it is recommended to use the original The robot is an electronic product, please keep it away from fire sources. If you need to transport the product, please ensure that the host is turned off and · · packaged. · Please use this product strictly in accordance with the instructions in the user manual to avoid any loss or injury caused by improper use. 1.4 Environmental and site requirements Environmental requirements Describe Operating temperature -15℃-55℃ Working relative humidity ≦80% The floor is flat and has no steps, and the thickness of the carpet floor is less than 15mm. Working road environment Working environment No dust, no corrosive gas · Storage temperature is -20℃ to 60℃ ·Avoid direct sunlight and avoid humid environment Shenzhen Anseboo Technology Co.,Ltd. .- 4 -. One-stop AI robot manufacturer

· The tilt angle of the equipment at rest should not exceed 20°. Avoid the occurrence of dust, corrosive and flammable objects. The equipment floor load-bearing requirement exceeds 100KG. Place · · 2.Learn about the product 1. Product description FD05 algo delivery robot is an intelligent robot that can complete delivery services independently. It can be used in restaurants, hotels, buildings, shopping malls, offices, factories,bars and other indoor occasions. The robot is equipped with a one-stop intelligent mobile chassis, and is equipped with self-developed algorithms on this basis, including environmental perception system, intelligent obstacle avoidance system, high-intelligent shock absorption system, etc., which can realize active delivery, intelligent cruise, autonomous navigation, Dynamic collision avoidance, wireless communication, automatic charging, voice broadcast and other functions. Its intelligent storage space can also be designed according to the actual situation of the items to ensure multiple categories, safety and convenience of item transportation. The robot can operate automatically according to instructions and achieve efficient delivery of goods and safe human-machine collaboration through low-speed automatic driving. Shenzhen Anseboo Technology Co.,Ltd. .- 5 -. One-stop AI robot manufacturer

2.2 Product stucture Host structure diagram Emergency button Switc h Operati o n screen Turn signal Battery lock Four tray USB port Advertisin g screen Wired charging port Batter y Vision camera Charging contacts Anti-collision switch Training wheel Driving wheels Schematic diagram of charging pile structure Charging indicator Red when charging, green when fully charged fan s Charging contacts Line charging inlet Power input port Shenzhen Anseboo Technology Co.,Ltd. .- 6 -. One-stop AI robot manufacturer

2.3 Product specifications Host specifications and technical parameters Model Size FD05 535 * 1380mm Maximum load of single layer Maximum load of the whole machine Number of plate layers Plate space 15KG 60KG 4 pcs Host specifications 500 * 400cm 2 driving wheels + 2 universal wheels (suitable for many types of floors) Wheel User operation display size and resolution Advertising display screen size and resolution Rated power Lidar Ultrasonic sensor 10.1’Operate Screen,1280x800dpi 15.6’AD Screen,1080x1920dpi 50W 1 piece, detection range is 0.1-20m 2, installed on the front of the chassis 2, resolution 640x480, field of view 70°~90°, minimum focal length 4mm, dynamic range ≥1:1000, minimum illumination ≥0.02Lux Mainly laser SLAM, multi-sensor fusion The robot can automatically identify its own environment and location based on the environment, achieving positioning accuracy of up to 10cm (without potholes, slippage, or steps) The robot can automatically avoid stationary obstacles, except obstacles made of non-fully light-absorbing materials. Camera Navigation Positioning accuracy Navigation and positioning performance Static obstacle avoidance (object) Dynamic obstacle avoidance (people) Robots can automatically avoid moving human bodies It has a certain ability to avoid low objects close to the ground and can identify objects no less than 10cm*15cm in the direction of travel. Avoid low objects Minimum Shenzhen Anseboo Technology Co.,Ltd. .- 7 -. One-stop AI robot manufacturer 700mm passing width

Maximum 7mm obstacle height Maximum grade Moving speed 7° 0.3m/s-1m/s Automatic recharging (charging pile) or wire charging 22.4V/24Ah 4h-6h 10h-20h Used to debug robots Used for robot and cloud server communication (SIM card method) Charging method Battery performance Battery capacity Charging time Battery life WIFI 4G module (optional) Communication Used for near field communication in scenarios such as robot elevators, gate machines, automatic switches, etc. Near field module (optional) Supports customized audio playback, full-range dual speakers, power 10W*2 Support picture customization loop playback Support video custom loop playback Online firmware upgrade, APP version update Android 11.0 Charging pile specifications 36 * 15 * 32.5cm Voice Voice interaction Advertising screen Image display Video playback Version upgrade Operating system System Size Weight 7.6KG Operating Voltage Charging indicator 3.Overview of usage process This product is delivered as a complete machine, with the system pre-installed. After the equipment arrives at the site, it can be used after being debugged by professionals in the usage environment, without the need for other assembly and installation processes. 3.1 Power supply requirements 100-220V/50Hz Red and green colors Power supply voltage 100V-240V/50Hz Input power is 210W Power requirements (Varies according to different country requirements) The power socket or power switch that supplies power to the equipment should comply with national electrical standards, and the socket/switch should be safely and reliably Shenzhen Anseboo Technology Co.,Ltd. .- 8 -. One-stop AI robot manufacturer

grounded. In addition, the power socket should be in a position that is convenient for staff to check the power supply on a daily basis in case of equipment failure. , can cut off the power supply in time. 3.2 Equipment power on and off As shown in the picture below, press the power switch to start the device to start the robot. Then observe the screen status and enter the APP operation interface to use it normally. Press the power switch for 5 seconds and then turn on the power. The machine will automatically shut down after 10 seconds. 3.3 Operating procedures Robot mapping After the robot is started, it needs to mapping and set the delivery points. The robot needs to be familiar with its mobile environment and store and identify its operating environment in the form of a map. This step is called mapping. Please strictly follow the user interface operation instructions in Part 4 to use setup functions. Robot delivery operations After creating a map according to the scheduled delivery location, the robot can carry out delivery work normally. For the use and adjustment of daily functions of the robot, users can follow the step-by-step settings through Part 4 of this manual [User Interface Operation Guide] (the equipment after-sales debugging personnel should provide users with corresponding user interface operation training). Please strictly follow the user interface operation instructions in Part 5 to use delivery functions. Shenzhen Anseboo Technology Co.,Ltd. .- 9 -. One-stop AI robot manufacturer

Charging pile placement The robot has an automatic recharging function. The charging pile needs to be placed at the charging point inside the operating place. The charging pile needs to be placed against the wall and fixed, and plugged in. After fixing the position, please do not move it without authorization! Robot intelligent autonomous The robot has an intelligent autonomous recharging function. When the battery level of the robot is lower than 10%, the robot will autonomously return to the charging pile for charging. For the intelligent autonomous recharging function, it is necessary to ensure that the charging pile is in a fixed position and has good power supply! Charging precautions ▲ Please do not use any third-party power adapter or charging pile. ▲ Please do not disassemble, repair, or modify the power adapter or charging pile without permission. ▲ Do not place the charging pile close to heat sources (such as radiators, etc.). ▲ Do not wipe or clean the charging pile poles with wet cloth or wet hands. ▲ If you do not use the product for a long time, please turn off the main unit after fully charging it and store it in a cool and dry place. ▲ Please keep the robot at 0℃ to 10℃. The charging current is limited and the charging time may be longer. ▲ The temperature for long-term storage of the robot is -20℃ to 25℃. It can be stored for up to three months when the battery power is above 60%. The more power, the longer it can be stored. If the battery power is 0%, it needs to be fully charged within a month. once, otherwise the battery may be damaged. Emergency handling Ma k e sure the robot is at the charging station after daily use or before shutting down, otherwise the position may be lost. Shenzhen Anseboo Technology Co.,Ltd. .- 10 - . One-stop AI robot manufacturer

Emergency handling Emergency button When an abnormality occurs to the robot, or the robot is in an abnormal operating state, which may cause damage to the surrounding environment or other emergency situations, the user can press the emergency button of the robot to stop the robot. (Press the emergency button and pop it up to release the emergency stop state) 4. Setup guide Users can operate and set up the robot according to the following guidelines after receiving training from after-sales service personnel. 1. Robot checking self Push the robot to the charging pile and make contact with the charging pile to automatically turn on (or press and hold the power button for 5-10 seconds to have the same effect). The robot will start to enter self-test mode. It takes a long time to start up, so please wait patiently. During the first-time self-test, you need to connect to the WIFI network. After connecting to WiFi, self-test again. If the map detection fails for the first time, you can choose to skip and enter the APP main interface. Shenzhen Anseboo Technology Co.,Ltd. .- 11 - . One-stop AI robot manufacturer

2. Map management After entering the main interface of the APP, you must first create a map. Click Settings → M a p Manage → Edit M a p to enter the map management interface. Scan M a p 1. ① Try to build the map at a time when there are no people in the area to be built, or when there are fewer people. ② Try to remove frequently moving objects in the area to be built. ③ For reflective, translucent, light-absorbing and other objects in the scene, if conditions permit, try to stick other materials on the robot's radar scanning plane that will not affect the normal scanning of the radar. ④ Click Scan to start mapping. Press the emergency switch button to push the robot to start scanning and mapping, scanning the environment details as much as possible. If a black spot appears on the map instead of an obstacle, the robot needs to go back to the place where the black spot appears until the black spot disappears. Try to ensure the integrity of the map. On the possible walking path of the machine, all surrounding 360-degree areas need to be explored with radar. The purpose is to increase the integrity of the map and make more reference points for laser matching, after scanning the map Then return to the charging pile. Shenzhen Anseboo Technology Co.,Ltd. .- 12 - . One-stop AI robot manufacturer

⑤ After the map scan is completed, try not to walk back and forth repeatedly in the area where the map has been built. Please save the m a p as soon as possible. If you need to modify the map, you can choose to Edit to scan incomplete areas or black spots. After modification, you need to save the map again. When the robot fails to position when it is powered on, you can use the Orientate function to locate the robot (if the relocation does not take effect, you can push the robot to the charging pile and restart the robot). ⑥ Check map 1. Only the white area is operable. When there are tables and chairs, only the legs of the tables and chairs will be displayed as black dots. A virtual wall needs to be set up. 2. The map is correct when a large number of red points coincide with the actual black line, otherwise the map position is lost. 4.2.2 Set Point Push the robot to the position where the point needs to be established, click Set Point → Add, and set different types of point positions. The point position will record the direction set by the robot. Set first point is the charging pile. Need connect the robot to the charging pile, click Add and select the Charge point.Other points are same way. Shenzhen Anseboo Technology Co.,Ltd. .- 13 - . One-stop AI robot manufacturer

Point Use Remark Delivery point Used to identify the location of delivery. The name of the delivery point cannot be repeated and can only be deleted and added. Used to identify the location of auto recharging Support customizable name System point, the cannot changed cannot e repeated. Charge point(Required) Production point(Delivery function is required) name be and Used to identify the starting point of each delivery task (such as kitchen, meal delivery point or a regular starting point) Used to identify a certain location where the robot will receive and greet customers (e.g. door, front desk) Used to identify the location where the robot is waiting to be taken from a certain location (such as the door, front desk) Used to mark the robot to return to a certain location after recycling the dishes (such as dishwashing room, tableware recycling point) b Reception point(Reception function is required) point(Lead Lead function is required) Recycle point (Recycle function is required) 4.2.3 Set Virtual Wall Click Set Virtual Wall to set up virtual walls in places where the robot cannot pass (transparent glass, stairwells, non-enclosed spaces, dangerous areas and areas you don’t want the robot to go to, etc.) to prevent the robot from moving forward to avoid accidents. Setting method: Click Add, drag from one end of the virtual wall to the other end to form a line segment, and then click Save. If you need to delete it, find the virtual wall number, Shenzhen Anseboo Technology Co.,Ltd. .- 14 - . One-stop AI robot manufacturer

click Delete, and select the number you want to delete. Virtual walls must be set up in places where robots not allow pass, otherwise accidents will happen! A virtual wall must be installed where there are steps, otherwise a falling accident may occur! 4.2.4 Modify 1. Eraser usage: If there are moving obstacles or footprints left in the map construction process, click the eraser, drag and draw a circle to select the obstacle area, and click OK to remove the obstacle. (Applicable to: Non-fixed obstacles left by pedestrians in the construction map) 2.Click Finish to exit the map management interface and verify whether the robot can operate normally. Shenzhen Anseboo Technology Co.,Ltd. .- 15 - . One-stop AI robot manufacturer

4.3 Set function Volume adjustment Media Volume adjustment 4.3.1 Basic Settings Screen brightness adjustment Language switch Operation lock switch Manage lock switch No operation rest animation settings Click screen pause time settings Low battery recharge setting Remark: Operation lock: used to set the screen lock password and the unlock password for canceling tasks in progress. After it is turned on, the lock screen function and the password for verifying the task cancellation can be used. If it is not turned on, the default password for canceling the task is: 2024888 Management lock: used to set the robot permission password and the password to exit the APP. After turning it on, you must verify the password to enter the settings page. If it is not turned on, the default password to exit the APP is: 20246688 Shenzhen Anseboo Technology Co.,Ltd. .- 16 - . One-stop AI robot manufacturer

4.3.2 Mode settings ① ① Delivery model Select delivery run speed Arrived point leave type Induction mode max stay time Select background music Select Voice broadcast type Custom prompts or voice Delivery points can be managed in groups ② ② Cruise m o d e Add route Select cruise run speed Select background music Select Voice broadcast type Custom prompts or voice Shenzhen Anseboo Technology Co.,Ltd. .- 17 - . One-stop AI robot manufacturer

③ ③ Reception m o d e Select background music Greeting message broadcast interval time Select Voice broadcast type Custom prompts or voice ④ ④ Lead m o d e Select lead run speed Select background music Set arrival stay time Select Voice broadcast type Custom prompts or voice Shenzhen Anseboo Technology Co.,Ltd. .- 18 - . One-stop AI robot manufacturer

⑤ ⑤ Recycle m o d e High speed, medium speed and low speed can be selected Select background music Set dwell time Set dwell time Prompt content can be changed 4.3.3 Ad manage There are three playback modes available: Pictures, videos, pictures+videos Format for uploading videos and pictures Select the videos and pictures you want to play and adjust the playback order. Shenzhen Anseboo Technology Co.,Ltd. .- 19 - . One-stop AI robot manufacturer

4.3.4 Resource manage A dd resources: 1. Exit the APP and return to the Android page (refer to (5) About Us for operation steps) 2. Enter the U disk page: File → Directory in the upper left corner → USB flash drive. 3. Press and hold the file to be copied from the USB flash drive to select it, click the three-dot menu in the upper right corner, and select Copy to. 4. Paste. Click the → Movies/Music/Pictures(Select folders based on resource type), and click directory in the upper left corner → rk3568_r 5. Return to the APP to view all resource files in the resource list. Supported resource file types: Pictures: jpg, png Video: mp4 Music: mp3 Shenzhen Anseboo Technology Co.,Ltd. .- 20 - . One-stop AI robot manufacturer

4.3.5 About info Exit A P P operation: Open Settings → About, then click the robot icon three times in succession, enter the management lock password: the default password is 20246688, and you can exit the A P P and return to the Android desktop. 5. Using guide Users can operate the robot according to the following guidelines after receiving training from after-sales service personnel. Shenzhen Anseboo Technology Co.,Ltd. .- 21 - . One-stop AI robot manufacturer

5.1 Delivery mode First select the delivery mode, select the point to be delivered, click to start the delivery task (up to 4 points can be selected), after arriving at the point, the robot will give a voice prompt (the plate sensor light flashes) to take the items, and the robot will automatically return after the task is completed. To the production point. After the robot reaches the point, the leave mode can be selected (Settings→Mode Settings →DeliveryMode→Leave Mode). Induction mode means that after the robot arrives at a point when the item is taken away, the robot will immediately go to the next point. When the item is not taken away, the robot will immediately go to the next point after the dwell time is reached. Confirmation m o d e means that when the robot reaches a point, it will only leave and go to the next point if it clicks the Done button on the screen. During operation, you can click the screen once to pause (Settings → Basic Settings → Pause Interval). When the pause time is up, the robot will continue to perform the task. Click the screen 3 times to cancel the task and return to the delivery interface. The default password is 2024888. You can change the operation lock by yourself— password (Settings→BasicSettings→Operation Lock). 5.2 Cruise mode First select the cruise mode, select the route to be cruised (the cruise route is added in the function), click to start executing the task, the robot will make a voice announcement after reaching the point, and after the number of cruises is completed, the robot will return to the first point of the cruise and stop running. mode setting To pause or cancel a task, refer to the delivery mode operation. Shenzhen Anseboo Technology Co.,Ltd. .- 22 - . One-stop AI robot manufacturer

5.3 Recycle mode First select the recycling mode, select the point to be recycled (multiple points can be selected for recycling), click to start the task, the robot will give voice prompts after reaching the point, and the robot will return to the recycling point after the task is completed. To pause or cancel a task, refer to the delivery mode operation. 5.4 Reception mode Select the reception mode. robot arrives at the After the reception point, a animation will appear and the welcome message will be welcome broadcast within the interval. To pause or cancel a task, refer to the delivery mode operation. Shenzhen Anseboo Technology Co.,Ltd. .- 23 - . One-stop AI robot manufacturer

5.5 Lead mode First select the seating mode, then select the seating location (you can select up to 1 location), click Start, and the robot will start leading the guests to the designated location. After the task is completed, the robot will auto return to the seating location. To pause or cancel a task, refer to the delivery mode operation. 6. APP call This APP is a simple operation APP for delivery robots. Using this APP (one- click call), you can quickly call the idle robot to a designated location without having to go to the robot to operate. After reaching the designated position, the task is issued through the robot's own operation screen.(If you need to obtain the call APP, please contact the sales) Quicky Call Task Called tip Point s Call button Shenzhen Anseboo Technology Co.,Ltd. .- 24 - . One-stop AI robot manufacturer

Prerequisites for use: 1. Only supports Android system, other systems are not supported yet. The calling terminal needs to be connected to the same WIFI as the robot and remain in the same LAN. 1. 2. Function Description: 2. 1. The 5 buttons in the functional area are shortcut operations. The robot will execute them immediately after clicking them without clicking the "Call" button. 2. The points in each group are displayed in the middle. After selecting the location, click the "Call" button to start the task immediately. 3. The task number pop-up window prompts the call waiting tasks and displays the total number of currently waiting guests in real time. Each time this number is executed, the number decreases downwards. 4. Support multiple users calling at the same time, and call tasks will be queued according to the call priority. 7. Common faults and troubleshooting If you encounter the following faults, please follow the corresponding methods to troubleshoot the problem. 1. Check whether the circuit breaker protection has tripped and returned to normal state. 2. The battery power is too low. Please use a wired charging cable to connect the charging pile and the robot to charge before turning it on. 3. If charging fails, please contact after-sales service personnel for processing. 1. Check whether the charging pole piece is stuck, preventing it from popping up or pressing down. 2. Open the Android panel debugging interface to check whether the charging and recharging process is normal. 3. Check whether there are stains on the charging poles causing poor contact. 4. Check whether the robot's recharging camera is blocked by objects. 5. Check whether the position of the charging pile deviates from the set point. 1. Check whether the emergency stop button is pressed, and squeeze the anti-collision bar to see whether the robot will retreat. 2. Clear obstacles around the robot's route to ensure that the robot can move normally. 3. Check whether the startup point of the robot is normal. After shutting down, push the robot to the startup point and then restart it. 4. Check whether there are any debris or stains on the robot lidar. 5. For other reasons, please contact after-sales service personnel. The robot cannot start normally Robot automatic recharge abnormality The robot cannot walk or Unable to execute delivery task Shenzhen Anseboo Technology Co.,Ltd. .- 25 - . One-stop AI robot manufacturer

1. Check whether the power interface is loose. 2. Check whether the fuse is tripped. If the fuse button pops up, press it to restore it. The charging station indicator light is not on The robot moves randomly or reaches a point with a large error. 1. Check whether the robot startup point is normal. 2. After shutting down, push the robot to the charging pile and then turn it on again. The wheels of the robot make abnormal noise during movement. Check whether there is any debris stuck or wrapped around the robot tire skin. Robot touch screen abnormality Check whether there are water drops on the display or the touch screen cable interface is loose. 1. Turn the robot on and off and restart. 2. Contact relevant after-sales technicians to check the Android debugging information. The robot power display is abnormal Robot position lost 1. Manually push the robot to the charging pile to restart 2. If the map has changed significantly since it was created, it is recommended to rebuild the map. 8. FAQ 1. Can the robot adapt to different ground conditions? · The robot can adapt to flat, step-free floors of different indoor materials, such as wooden floors, ceramic tiles, carpet floors, etc. However, it should be noted that the thickness of carpet floors must not exceed 7 mm or more than 15 mm. 2. How to use robots for delivery? · Users can place orders through the operation screen interface, and the robot will automatically pick up the goods and deliver them to the designated location. 3. What is the delivery speed of the robot? ·The robot delivery speed range is 0.5m/s-0.7m/s, which can be adjusted according to the complex use environment, delivery distance, etc. 4. What is the safety performance of the robot? · The robot is equipped with a variety of sensors and safety measures to effectively avoid collisions and other potentially dangerous situations. As long as the use is standardized and the operation is reasonable, there is basically no safety hazard. 5. How long does it usually take for a robot to complete a delivery service? · The time it takes for a robot to complete a delivery service will vary depending on the order volume, site size and other factors. Taking a 1,000-square-meter site Shenzhen Anseboo Technology Co.,Ltd. .- 26 - . One-stop AI robot manufacturer

as an example, the robot will usually complete the delivery within 2-5 minutes after placing the order. 6. Will the robot be unable to identify the target item or target location? · As long as the following things are ensured, the robot can complete target recognition well: ① Make sure that the robot camera or sensor is not blocked or contaminated. If so, please clean or adjust the position. ② Make sure the target item or target position meets the robot's recognition range and requirements. If not, please adjust. 7. Will there be errors or interruptions during the delivery process of the robot? · During the delivery process of the robot, errors or interruptions may occur due to system software communication interruption and other reasons. If the above situation occurs, you can restart the device to restore communication, and check whether the robot's navigation system is working normally. If there is any abnormality, please contact after-sales service personnel. 8. How long can the robot work after it is fully charged? · The robot can work for 10-20 hours after being fully charged, which will vary depending on the user's usage habits, work continuity, usage environment, load-bearing weight, etc. When the robot is idle or has low power, you can click Auto Recharge to recharge the robot to increase battery life. 9. How long does it take for the robot to be fully charged when the battery is low? · The robot takes 7-8 hours to fully charge. How to clean the robot? · Before cleaning the robot, make sure the robot is turned off or powered off. Please 10. use a dry or damp cloth to gently wipe away dust or stains on the machine's exterior or storage tray. Don't drip water into the robot, do't use a wet cloth. Or wipe or clean the charging pile pole pieces with wet hands. Shenzhen Anseboo Technology Co.,Ltd. .- 27 - . One-stop AI robot manufacturer

9. Product repair and maintenance Please contact your after-sales service personnel for regular maintenance and upkeep of the robot. 1. 2. Check the appearance of the equipment to see if there is any dust attached. Check whether the base of the robot host is well fixed and whether there is dust accumulation inside. 3. 4. Check whether the interfaces of each substrate inside the chassis are loose. Check whether there are any abnormalities in the wires inside the robot (such as whether there are broken wires, dust, and tightness of the interface) 5. Check whether the insulation parts are damaged or damp, and whether the protective grounding connection is reliable. 6. Check whether the robot is in normal working condition and whether the signal indication is accurate. 7. Check the wheel wear and whether there are any abnormal objects wrapped around it to avoid damage. 8. Check whether there are stains on the surface of lidar, camera, charging pole, etc. and clean them well. 9. Ensure that the robot software system is updated to the latest version. Warrant y 1. Please keep this warranty card properly as a maintenance certificate. 2. Warranty period and scope description. Warranty period Warranty Warranty service content Software and hardware program upgrades, system Within one year maintenance, free repair or replacement of Whole from the receipt of complete machines and components due to machine the goods quality issues, usage training and guidance warranty Shenzhen Anseboo Technology Co.,Ltd. .- 28 - . One-stop AI robot manufacturer

3. During the warranty period, if one of the following situations occurs, it does not fall within the scope of free warranty services, and users can pay for repairs: ① Product failure or damage caused by the user's failure to comply with product instructions and operating specifications during use, including but not limited to failure to comply with product usage restrictions, improper cleaning, use, maintenance, storage and other human reasons (including operating errors, liquid intrusion, improper operation, etc.) Correct plugging and unplugging, scratches, transportation, bumps, inputting inappropriate voltage, falling into lime, sand, dust, special adsorption chemicals, metal and other particulate matter, etc.). ② Man-made abnormal external force damage. ③ Damage caused by maintenance services or disassembly and repairs other than those provided by the manufacturer or a maintenance unit authorized by the manufacturer. ④ Failure or damage caused by natural disasters or other force majeure events. ⑤ Deliberate damage caused by others. 4. The manufacturer reserves the right to modify and interpret the warranty policy. Shenzhen Anseboo Technology Co.,Ltd. .- 29 - . One-stop AI robot manufacturer

hướng dẫn sử dụng

hướng dẫn sử dụng

Presentation Transcript