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Local Welfare Provision. Provider Day Mon 25 th February 2013 Hamid Khan – Head of Housing Needs. Welfare Reform Act 2012. The discretionary aspects of the Social Fund operated by Department for Work & Pensions will cease on 31/03/13

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Local welfare provision

Local Welfare Provision

Provider Day

Mon 25th February 2013

Hamid Khan – Head of Housing Needs


Welfare reform act 2012
Welfare Reform Act 2012

  • The discretionary aspects of the Social Fund operated by Department for Work & Pensions will cease on 31/03/13

  • Councils will have the power to operate a local scheme to replace the Social Fund provisions.

  • Councils will have complete discretion about the type of scheme they operate.

  • The responsibilities being transferred replace two elements

    • Crisis Loans

    • Community Care Grants


  • What will dwp continue to do
    What will DWP continue to do ?

    • There are other elements of the Social Fund which will continue to remain the responsibility of the DWP,

    • Crisis Loan Alignments

    • Winter Fuel

    • Funeral Payments

    • Budgeting Loans

    • Maternity Grants.

    • These are all to be signposted back to DWP.


    The challenges we face
    The challenges we face…

    • Target help where it is most needed / useful.

    • Need to avoid abuse of the system

    • Assistance to promote choice and control.

    • Need to help people avoid future claims.

    • Holistic provision with advice, assistance and signposting.


    Our scheme
    Our Scheme

    • We are implementing our Local Welfare Provision under the following headings

    • Emergency Provision replacing the Crisis Loan

    • Grant Provision replacing the Community Grant

    • All applications will be made via telephone in the first instance. Community Grant applicants will be required to come in for an interview if they meet criteria.


    Our approach
    Our Approach

    • We will be adopting a phased approach to the scheme.

    • This will allow us to

    • Be ready for launch on 1 April 2013

    • Understand more fully the volumes and type of requests we are getting.

    • Understand the Customers we have and their requirements .

    • Have a solid base of customers to consult with going forward as we look to develop the scheme.


    Phase one go live for 1 april 2013
    Phase One – ‘Go Live’ for 1 April 2013

    • Mirror the existing DWP provision with an added criteria that applicants must be resident in CBC.

    • Sign post applicants to correct services /support

    • Our Housing Options team will manage the process and issue the payments.


    Phase one go live for 1 april 20131
    Phase One – ‘Go Live’ for 1 April 2013

    • Provide Food Bank vouchers where appropriate.

    • Provide payment into a bank account or pre loaded Payment cards for the provision of goods. Use of Post Office facility

    • Provide furniture and household goods via the use of pre paid cards and 3rd Party suppliers.


    Phase 2
    Phase 2

    • Robust review of the process and expenditure.

    • Review of criteria/scheme if deemed appropriate.

    • Consultation.

    • Full provision of goods and services in kind.

    • Transfer of operation to Customer Contact Centre.

    • Online applications for Community Grant