cs 575 lecture 3 spring 2012
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CS 575 Lecture 3 Spring 2012. K.V. Bapa Rao CSULA. Overview. Review Licklider’s papers from lect 2 View Berners-Lee Web development video Follow up needfinding exercise. Review of last week’s needfinding exercise. post-earthquake scenario 5 families on a block

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cs 575 lecture 3 spring 2012

CS 575Lecture 3Spring 2012

K.V. Bapa Rao

CSULA

overview
Overview
  • Review Licklider’s papers from lect 2
  • View Berners-Lee Web development video
  • Follow up needfinding exercise
review of last week s needfinding exercise
Review of last week’s needfinding exercise
  • post-earthquake scenario
  • 5 families on a block
  • people know their neighbors but not much about anyone else
  • sporadic phone & internet communication (phone better than internet)
  • needs
    • Injury
    • food
    • damage to home
    • missing relatives / pets
  • Getting help to come to you
    • Procurement
    • Barter
    • Keeping track of balance
    • Money transfer
    • different resources
    • engineering skills
    • community resources information
    • money
    • food
  • external connectivity
    • family members outside disaster zone
summary of notes
Summary of Notes
  • Adding tradeoffs / detail to requirements (when does mom need to know?)
    • Trade time for [what?]
      • Change
      • New info
  • Have an evolvable plan
    • If X happens within time Y, we can do Z1, Z2, …
  • Explore possible steps
  • Develop more information and expand possibilities
  • Refine choices: trade how much food?
  • Prioritize
    • Meet immediate & pressing needs
  • Detail plan
    • Cover self as well as others
  • Execute?
  • Evaluate / correct?
  • Develop more resources
    • Think of unusual resources (e.g., train station)
quality of observations
Quality of Observations
  • Self observation & notes
  • How many others did you observe?
  • What questions did you have in mind when you observed?
breakdowns opportunities
Breakdowns & Opportunities
  • Where are the pain points? Badness of experience?
    • Breakdowns
    • Unmet needs
    • Wasted time
  • Innovations & work arounds

  • Come up with 3-5
ideas for user needs
Ideas for user needs
  • What needs would you meet in an app?
  • List as many as you can (10? 15?)
inspirations
Inspirations
  • See people doing something, have an “aha!” moment
    • X would be a really great new product / service /app
    • This is how I would go about making X happen
    • I watched people doing Y and it made me think of X
for next week homework
For next week (homework)
  • Develop detailed scenario / storyboard for your app
  • See Assignment 3 under Klemmer’s Stanford course for a guide
slide12
Keep in mind the real-life constraints
  • State your assumptions
    • Phones working most of the time with some delay
    • It takes average of 3 hrs before receiving a response to an internet query
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