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Impact of COVID-19 on Small Business: Total Survival Guide

The deadly outbreak of COVID-19 has immobilized the nation with an intense economic crisis due to continuous lockdowns and virus panic. Among the most affected are the small to medium-sized business houses that are forced to close their operations. Thus to sustain their existence, most of them have directed their business through the online work from home mode. Accordingly, these organizations are inducting comprehensive automated CRM solutions like Soffront CRM to synchronize the process functionalities through a planned approach.

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Impact of COVID-19 on Small Business: Total Survival Guide

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  1. IMPACT OF COVID-19 ON SMALL BUSINESS: TOTAL SURVIVAL GUIDE The deadly outbreak of COVID-19 has immobilized the nation with an intense economic crisis due to continuous lockdowns and virus panic. Among the most affected are the small to medium-sized business houses that are forced to close their operations. STRATEGIES BY SMALL BUSINESSES FOR SURVIVING COVID-19 WORK FROM HOME WITH CYBER-WORKSTATIONS Organizations are finding it optimally secured to run their operational workflows through work from home option assisted by data-centric software like CRM. Thus, an all-inclusive CRM system should be integrated with automated scheduling software like Calendly, ensuring online appointment timetables, wherein visiting potential customers can directly register an engagement with the sales team. IDENTIFY POTENTIAL CLIENTS The first step towards coordinating small-sized business firms is to ascertain the prospective client base to be engaged in effectuating optimal conversions. Hence, an automated CRM system should be introduced to interact with the potential target customers utilizing unique email marketing techniques and proactive social media interactivity. BOOST EMPLOYEES’ PRODUCTIVITY WITH PROJECT MANAGEMENT SOFTWARE As CRM integrates the entire operational workflows, it removes the physical process of interconnectivity with prospective customers. The divisions of sales, marketing, post-sales services are automated to save time and money in augmenting interrelations with existing and potentially fresh clients for enhancing the revenue generation. ACCELERATE PRODUCTIVITY THROUGH OPTIMUM SALES The CRM solution offers the advertisers to compensate for the costs of acquiring fresh prospective clients by optimizing their existing customer base. This optimization of the operational performance can be derived by different approaches. STIMULATING THE POTENTIALITY OF UPSELLING AND CROSS- SELL CRM aids in improving the perceptibility to upsell and cross-sell products and services to potential customers in the sales pipeline. AMPLIFYING THE SELLING EFFECT CRM offers exact information related to the prospective target audiences who are engaged in the products or services of the firm through different marketing campaigns. ALLEVIATING THE DURATION TO SECURE THE SALE CRM software minimizes the duration to settle a potential conversion, by connecting the sales team instantly with the relative prospective client to close the deal. MAXIMIZE THE RETAINING OF CLIENTS CRM automation offers new prospects for the prevailing customers at the exact phases of the advertising campaigns, thereby boosting the interrelationships with these engaged potential buyers. CONTACT US Visit www.soffront.com Call us at 1-800-763-3766 Email us at info@soffront.com

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