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Types of Hardware Maintenance Support

Hardware maintenance is the testing and cleaning of equipment. Here is all about the types of hardware maintenance support! To know more read here!

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Types of Hardware Maintenance Support

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  1. Types of Hardware Maintenance Support

  2. Three main types of Maintenance Support • 1. Original Equipment Manufacturer (OEM) Support • 2. Third-Party Maintenance Support • 3. Independent Maintenance Support Providers

  3. OEM • Provided by the Original manufacturer of the equipment • Cisco, Brocade, Juniper, and all other major network equipment suppliers • Included support plus the option for additional support through Service Legal Agreements (SLAs) • Designed in order to maintain the uptime of the equipment for a specific time-period

  4. TPM • Provided by Non-Manufacturers • Usually provided by sellers of used equipment that is not eligible for OEM support • Generally Low-tech • Provide basic troubleshoot-replace facilities

  5. Independent Maintenance Support Providers • Intersection of OEM and TPM • Provide OEM-like support or better at a fraction of the OEM cost • Support by in-house teams • Advanced Replacement options

  6. Why it's smart to choose TPM Advantages of third-party maintenance support: • Cost-efficient- Works great even with a low-budget. • Streamlined support for several manufacturers with a single contract • Customized service choices and individual attention • Easy availability of source parts from TPM inventory • Extends the life of your technology that cannot receive OEM support • Experienced technicians for mixed technologies without the need for multiple providers

  7. What makes Smart 3rd Party the best choice? • An IT hardware maintenance and support company • A superb alternative to costly manufacturer maintenance • Support IT assets beyond OEM warranty • Attractive customized options • Pocket-friendly solutions while protecting your bottom-line • Storage, Server and Network Maintenance

  8. Contact Us • Our Office: 3000 Northwoods ParkwaySuite 260Norcross, GA 30071 • Email:sales@smart3rdparty.com • Phone: 800.583.3894 • Fax: 800.583.3894

  9. THANK YOU

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