1. RETAIL EXPERIENCE PROJECT – DEALER RECRUITMENT + TZ OPTIONS Fragrance control Lighting management Floor graphics 1. TRIPPING POINT FIX TRIPPING POINT FIX CIS Kids zone Personalised literature 3. COMBINED: TPF + TZ TP training 2. TWIN ZONING Internal painting Window graphics Music broadcast + TPF OPTIONS Coffee machine Handover bay External painting Alternative furniture Sales pods Motivational state training Full completion of training for all staff is mandatory.

2. PROJECT HERSCHEL ROLL-OUT: TPF MODULE ELEMENTS OPTIONS Personalised literature CIS Alternative furniture External painting Handover bay Coffee machine TP training Kids zone

3. PROJECT HERSCHEL ROLL-OUT: TZ MODULE ELEMENTS Music broadcast OPTIONS Floor graphics Window graphics Internal painting Fragrance control Sales pods Lighting management Motivational state training