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Accor PCI DSS Project. Marie-Christine Vittet PCI DSS Program Director July 2013. Accor Group Presentation. Accor Group Presentation. Accor Group Presentation. PCIDSS scope in Accor. Accor Central (Merchant Level 1)

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Accor pci dss project

Accor PCI DSS Project

Marie-Christine Vittet

PCI DSS Program Director

July 2013

Pcidss scope in accor
PCIDSS scope in Accor

  • Accor Central (Merchant Level 1)

  • Accor central covers the distribution system: central reservation systems, web & e-commerce systems, call centers, different interfaces with Global Distribution Systems

  • and online Travel Agency systems available for Accor hotels

  • Hotels (Merchant Level 4)

    • Owned & Leased hotels (subsidiaries)

    • Operated and controlled by ACCOR Group, Owned and Lease hotels

    • are under the ACCOR responsibility

    • Managed & Franchised hotels

      • - Managed hotels: ACCOR manages a hotel on behalf of an owner

      • under an ACCOR brand. The hotel benefits from all the distribution

      • and marketing know-how of the group

      • -Franchised hotels: On the opposite of the management contract, the

      • hotel is managed by an independent owner who uses an ACCOR

      • brand and the distribution system

QSA audit


ACCOR Steering Committee

Accor Executive Attendance

Quarterly basis

ACCOR Coordination Committee

Track Leader Attendance

(Operations, IT, Distribution, Call Center, Legal & Treasury)

Monthly basis

ACCOR Country Committee

Local Representative Attendance

(IT, Operations, Finance, HR & Legal)

Monthly basis

ACCOR Meeting with Schemes


Bilateral meetings

PCI DSS - Accor Governance

Support & Validate

Organize & Monitor



PCI DSS - Accor Program Kit

  • PCI Program kit is ready to be implemented!

    • PCI DSS Compliance in Accor document

    • Accor PCI eModule

    • Policies and Procedures (3 Quick-wins)

    • Guideline for hotels renovation

  • Under construction: PCI Hotel Portal

    • User training

    • IP Scanning

    • Policies and Procedures Templates

    • Online SAQ

  • Accor PCI eModule

    • This formal security awareness program is based on a 50 minutes eModule.

    Each Accor employee dealing with payment card data must follow this program at least one time per year.

    The training will end with a questionnaire in order to get the certification.

    Accor PCI eModule testimony

    The PCI e-Module clearly demonstrates how the hotel staff could

    comply to PCIDSS in their daily work in a very simple and easy to

    understand approach.  NG Joseph, PMS Manager - Asia/Singapore

    The e-module is very clear and pointed out risks I was not aware of. I have learned a lot!

    Lassing Annelies, Pricing & Distribution Support Manager/ STAR - HQ Amsterdam

    It’s really good – and simple to understand. Think it’s a good tool

    to remind everybody about security rules – also for his personal

    interest and data.

    Frankenhauser Silvia, Manager Distribution Systems/ Commercial - HQ Munich

    Accor pci project contact
    Accor PCI project Contact



    Marie-Christine VITTET

    Accor - PCI DSS Program Director


    Thank you for your attention