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Role of the Online Tutor – In-time responsiveness to students in a large-enrolment unit. Tim Griffin School of Social Sciences and Psychology. Presentation Overview. Overview of the unit and what has been blended and why

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role of the online tutor in time responsiveness to students in a large enrolment unit

Role of the Online Tutor – In-time responsiveness to students in a large-enrolment unit

Tim Griffin

School of Social Sciences and Psychology

slide2
Presentation Overview
  • Overview of the unit and what has been blended and why
  • Integration of the Online Tutor with assessments & learning activities
  • What the Online Tutor does
  • Principles that guide practice
  • Concluding remarks
unit overview
Unit Overview
  • The Individual in Society
    • Large-enrolment (1,000+ students)
    • First-year (Spring Session)
    • Core unit for Social Sciences courses plus popular elective
    • Delivered across two campuses
slide4
Unit Design

Delivery Mode

Compulsory

Assessments

Supporting

Assessments

Resources

XXXXXX

Lectures

Exam

Tutorials

Literature Report

Learning Journal

Online quizzes

Workbook / Reader

4 x 2 hr tutorials

Alternating strandsEfficiency, Quality & Consistency

ONLINE TUTOR

Discussion Forums

the online tutor
The Online Tutor
  • Distributed support for student learning
    • Flexible hours ‘just-in-time’ support
    • Able to meet student demand (peak activity)
    • Moderation of online discussions & resources
    • (Supporting students are risk of failing)
    • Other negotiated duties to support unit coordinator
online tutor nuts bolts
Online Tutor Nuts & Bolts
  • Online tutor
    • 1 casual employee
    • Equivalent of 5 f2f tutorial hours
    • Equates to 11 hours per week
    • Hours are distributed across the week
    • Hours are distributed across the semester
    • Experienced f2f & online tutor
    • Values flexible working hours & working from home
asynchronous discussions
Asynchronous Discussions
  • Support through asynchronous discussion forums
    • Responding to learning needs
    • Linking students to learning resources
  • Discussion board contains forums for each assessment / activity
principles of practice
Principles of Practice
  • Developed over several iterations:
    • Respecting students
      • Valuing students as learners & individuals & respecting their circumstances, backgrounds & starting points
    • Responsiveness to students’ learning needs
      • Targeted, timely & individualised support
      • Assisting students with similar issues
    • Being encouraging & positive
      • Promoting use of discussions, recognising progress & contributions
    • Promoting independence
      • Assisting students to find their own answers / solutions
concluding remarks
Concluding Remarks
  • The Online Tutor is:
    • ‘Wrapped around’ assessments
    • Guided by Principles of Effective Practice
  • ‘Take home message’
    • Providing effective online support for student learning in a large-enrolment, first year unit delivered across two campuses, can be achieved with a modest allocation of teaching hours using asynchronous discussion forums
    • Note on cost efficiency
references
References
  • Griffin, T., & Rankine, L. (2010) Affordances for academics: Using Learning Management Systems to effectively manage large-enrolment units in higher education. International Journal on E-Learning.9(4), 505-528.
  • Griffin, T., & Thomson, R. (2008). Evolution of blended learning in a large enrolment subject: What was blended and why? In Hello, where are you in the landscape of educational technology? Proceedings ASCILITE Melbourne, November, 2008.
  • Griffin, T., Gilchrist, A., & Thomson, R. (2009). The online tutor: Good practice in a large-enrolment, blended learning unit. Paper presented at: Australasian Society for Computers in Learning in Tertiary Education (ASCILITE). Same Places, Different Spaces. December 6-9, Auckland.
  • Littlejohn, A., & Pegler, C. (2007). Preparing for blended e-learning. Oxon: Routledge.
  • Macdonald, J. (2006). Blended Learning and Online Tutoring: A Good Practice Guide. Hampshire, UK: Gower Publishing.
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