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JIAE 2014 Gestion de crise. Saint Etienne – 15/05/14. Intéropérabilité des SI institutionnels dans un contexte de gestion de crise hivernale sur le réseau routier de l’OUEST de la France. Guillaume MACE RAMETE ; Frédérick BENABEN; Matthieu LAURAS ; Jacques LAMOTHE

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JIAE 2014 Gestion de crise


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    1. JIAE 2014Gestion de crise Saint Etienne – 15/05/14 Intéropérabilité des SI institutionnels dans un contexte de gestion de crise hivernale sur le réseau routier de l’OUEST de la France Guillaume MACE RAMETE ; Frédérick BENABEN; Matthieu LAURAS ; Jacques LAMOTHE Armines / Mines Albi Carmaux / Centre Génie Industriel (gmaceram;benaben;lauras;lamothe)@mines-albi.fr

    2. CONTEXT • December 2010 / March 2013 : Exceptionalwinter conditions in North West of France Drivers blocked Traffic disruptions Truck Accidents Economicconsequences

    3. CONTEXT • Snow crisis management made underprefectauthorities • 1 per region (CRICR) : motorways and major roads • 1 per department : secondaryroads • Time betweendecision and field action = 2 hours • Crisiscellwithheterogeneousactors Highway managers (private + public) Police and Firemen Field Prefect , CRICR cell Météo France (Weatherforecast)

    4. CONTEXT OTHER CRISIS CELLS DEPARTMENT AUTHORITY WEST CRISIS CELL WEATHER AGENCY HIGHWAY MANAGERS POLICE FIREMEN

    5. CONTEXT • In an experience feedback (Panhaleux, 2011) underlines a lack of coordination betweenactors Misunderstandingbetweenheterogenousactors Difficulties to orchestrate the differentpartners Problem to keep relevant whilecrisisrunsout Need of flexibility and reactiveness (agility) Need to define the collaboration Need of a conductor to execute the response

    6. CRISIS METAMODEL STUDIED SYSTEM PACKAGE TREATMENT PACKAGE Police Clean road Highway Department Road Manager Authority Section WriteBilaw Road work Rescue Service City Drivers ROAD CRISIS PACKAGE COLLABORATION PROCESS PACKAGE Truck overturned Driver blocked Activity BPMnelements Traffic Jam Gateway Pool A Road CrisisMetamodel (Macé Ramète et al., 2012) -UML class Diagram -Intances of Metamodeluse to describe situations -Use to share information between all partners

    7. PROCESS DEDUCTION • Crisisresponsedriven by specific plan (PIZO) • Eachprocessresponsewritten in the PIZO • BPMnformalization of PIZO process • Rulesextractedfrom PIZO  « legal » rules • Plan activation level (if weatherforecastslevel 3  PIZO level 2) • Actorsinvolved in crisis management • Traffic management specificrules • Cleaningroads (ex :snowforecasts  road clearance) • Closingroads (ex : if driven conditions bad  close to truck) • Storing trucks (ex : storing area activation)

    8. picture STUDIED SYSTEM PACKAGE TREATMENT PACKAGE Misunderstanding of the current situation Difficulties to orchestrate the differentpartners Problem to keep relevant whilecrisisrunsout Police Clean road Highway Department Road Manager Authority Section WriteBilaw Road work Rescue Service City Drivers ROAD CRISIS PACKAGE COLLABORATION PROCESS PACKAGE Truck overturned Driver blocked Need of flexibility and reactiveness (agility) Need to share and use the information Activity BPMnelements Traffic Jam Gateway Pool Need of a conductor to execute the response

    9. MEDIATION INFORMATION SYSTEM Close the road IS IS Mediation Information System Police Highway manager Forecastweather Store trucks IS Weather Agency

    10. picture STUDIED SYSTEM PACKAGE TREATMENT PACKAGE Difficulties to orchestrate the differentpartners Problem to keep relevant whilecrisisrunsout Police Mediation Information System Clean road Highway Department Road Manager Authority Section WriteBilaw Road work Rescue Service City Drivers ROAD CRISIS PACKAGE COLLABORATION PROCESS PACKAGE Need of flexibility and reactiveness (agility) Truck overturned Driver blocked Activity BPMnelements Traffic Jam Gateway Pool Need of a conductor to execute the response

    11. DETECTION MECHANISM Crisis situation model Initial state Model duplication Expected model Field model Model Comparison • Updated by processprogress (activity state) • Depicts the awaited situation • Updated by fieldssensors • Represents the real situation Adaptation isrequired

    12. new detectionmechanism Likely scenario: weather, risks, traffic Projected model Initial model MODEL PROJECTION Ongoingprocess D Acceptable model if D toobig need to adaptcurrentprocess

    13. PICTURE STUDIED SYSTEM PACKAGE TREATMENT PACKAGE Problem to keep relevant whilecrisisrunsout Police Mediation Information System Clean road Highway Department Road Manager Authority Section WriteBilaw Road work Rescue Service City Drivers Projection model Initial model ROAD CRISIS PACKAGE COLLABORATION PROCESS PACKAGE MODEL PROJECTION Need of flexibility and reactiveness (agility) Truck overturned Driver blocked Ongoingprocess D Activity BPMnelements Traffic Jam Gateway Pool Acceptable model

    14. In SIMPeTra Project MIS has been implementedwithorchestrator and « old » detectionfeatures. • Need to develop the new detectionmechanism( Nextwork) Conclusion and perspectives

    15. THANKS FOR YOUR ATTENTION