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Software for Field Status of Jobs and Employees Service

Our Field management software lives in the cloud and connects field technicians, companies and customers to provide a simple, yet powerful way to manage all aspects of delivering world-class service experiences.

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Software for Field Status of Jobs and Employees Service

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  1. Tracking Software for Field Status of Jobs and Employees Service Our Field management software lives in the cloud and connects field technicians, companies and customers to provide a simple, yet powerful way to manage all aspects of delivering world-class service experiences. Our Field force tracker mobile based software automates time and material tracking on every piece of equipment for every customer you have. With individualized history per customer and per unit, you can have the competitive advantage of being able to answer your customers' questions immediately and accurately, every time. And both office and field employees can view attached files, like as-built and wiring diagrams. Field service is a massive and growing industry, powered by companies that make machines and equipment we use every day in our homes, at our offices, in hospitals and just about everywhere. And all of these machines need to be fixed, maintained and sometimes replaced. We make software that makes field service smarter, more efficient and more profitable than you can imagine. Field Force Tracker sets the industry standard for service and excellence. We not only provide innovative service industry solutions at a cost effective price, but continue to deliver the highest level of service & support available. We have made it our goal to ensure you have the best possible experience with our products and are committed to helping you maximize your investment and efficiency. With self-help resources, expert technical support staff and customized integrated field employee management service, Field Force Tracker provides a wide variety of support services to meet your needs. You can rely on our product experts to deliver high quality, dependable support service and training so that you can achieve the best results.  Quickly & easily access customer accounts and past history  Customizable customer qualification screen with drill down features to detailed information  Technician skill levels to assign jobs appropriately  Automate CSR scripts to enhance call taking process  Unlimited notes, date/time stamping & spell check  Optional customer email notifications with technician picture & profile  Color code dispatches for priority or enhanced organization  Daily, weekly monthly dispatch board views  Single Click scheduling functionality  Create multiple dispatch boards

  2.  Dispatch route optimization and Map support  Integrated mapping & GPS tracking available  Crew dispatching - Assign multiple people to the same job.  Technician time tracking, time sheets and pay rates integration

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