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Ohio Mobility Improvement Study Mobility Summit March 27, 2012

Ohio Mobility Improvement Study Mobility Summit March 27, 2012. Introduction & Welcome Ohio Department of Transportation James Barna Assistant Director of Transportation Policy.

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Ohio Mobility Improvement Study Mobility Summit March 27, 2012

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  1. Ohio Mobility Improvement StudyMobility SummitMarch 27, 2012

  2. Introduction & WelcomeOhio Department of TransportationJames Barna Assistant Director ofTransportation Policy Introduction

  3. Ohio Department of AgingJanet Hofmannwith Video Remarks from:Bonnie Kantor‐Burman, Sc.D., Director of the Ohio Department of Aging Introduction

  4. Introduction – Ohio Department of Aging

  5. Introduction – Ohio Department of Aging

  6. Introduction – Ohio Department of Aging

  7. Ohio Public Transit AssociationMark Donaghy, PresidentandGeneral Manager,Greater Dayton RTA Introduction

  8. Overview of the Ohio Mobility Improvement StudyRobbie L. SarlesRLS & Associates, Inc. Study Overview

  9. Study Participants • ODOT Study • Research Section/Office of Statewide Planning & Research • Office of Transit • Study Research Team • RLS & Associates, Inc. (Prime Contractor) • Nelson\Nygaard Consulting Associates (Subcontractor) Study Overview

  10. Key Project Milestones • Project Start • April 18, 2011 • Final Report • August 18, 2012 Study Overview

  11. Ohio Mobility Improvement Study • Objectives • Develop a Statewide Approach That Integrates Health and Human Services Transportation (HHST) to Effectively Meet Basic Mobility Needs • Address Duplication or Underutilization of Scarce Resources • Develop Ohio Specific Recommendations For Better Integration of HHST at State and Local Levels Study Overview

  12. Ohio Mobility Improvement Study • Coordination Concepts • National Best Practices and Policies in Mobility Management That Work • Insights From Ohio’s HHST and Public Transit Operators • Study Outcome • Prepare a Detailed Implementation Plan for Ohio’s Coordination Solution Study Overview

  13. Work Program – Phase I • Task 1: State Best Practices • 1.1: Literature Review/Case Study Reports • 1.2: Current Coordination Legislation Summary • 1.3: Outreach: Partnering with Key Technical Resource Agencies • 1.4: Local Assessment of Statewide HHST Policies • 1.5 Assessment of Successful State Models of HHST Coordination and Lessons for Ohio Study Overview

  14. Work Program – Phase I • Task 2: Data Collection/Document Baseline Conditions • 2.1: Analysis of Ohio’s Demographic, Political, Bureaucratic, and Economic Conditions • 2.2: Identify Key Federal Programs and State Administrative Agencies/Delivery Networks • 2.3: State Level Involvement in the Funding or Sponsorship of Health and Human Services Transportation (HHST) Study Overview

  15. Work Program – Phase I/II • Task 3: Coordination Options • Task 4: Implementation Plan • Optional (ODOT’s Discretion) Study Overview

  16. Project Deliverables • Interim Reports • No. 1: Best Practices Report • No. 2: Baseline Conditions Report • No. 3: Options for Coordination in Ohio Report • No. 4: Implementation Plan (optional at ODOT’s direction) • Draft Final Report and Executive Summary • Final Report and Executive Summary Study Overview

  17. Outreach National Overview • Coordination Forums • Twelve Sessions Held Throughout State • One in Each ODOT District Office • 132 Total Participants • Local Elected Officials • State Agencies • MPOs • Transit Agencies (Urban and Rural) • Human Service Agencies • Private Transportation Providers

  18. Coordination Forums National Overview • Most Beneficial Current Practices • FTA/ODOT Capital Grant Programs Are a Great Resource For Public and Specialized Transportation Systems • Funding For Mobility Managers • Use Of Contract Revenue as Local Match • The Coordination Requirements Contained In SAFETEA-LU For Section 5310, 5316, And 5317 Grant Recipients

  19. Coordination Forums National Overview • Most Beneficial Current Practices • Section 5310 Funding For Capital • Efforts By ODOT To Promote Coordination Were Positive and Helpful To Local Efforts • Established Coordination Efforts Have Been Shown To Result In Cost Savings

  20. Coordination Forums National Overview • Major Impediments to Coordination • Reduced and/or Lack Of Funding, In Particular Operating Funding • Agencies Reluctant to Coordinate For Fear of Losing the Specialized Level of Care Their Clients Need • Funding Silos, With Different Eligibility Criteria, Rules and Regulations, Operating Requirements, etc., Which Makes Coordination Difficult

  21. Coordination Forums National Overview • Major Impediments to Coordination • Red Tape • Differing State Requirements on Same Topics (i.e., Vehicle Inspection) • The Lack of Coordination at the State Level • Restrictive Jurisdictional Boundaries

  22. National Overview of State Level Leadership inHHST CoordinationCharles DicksonAssistant DirectorCommunity Transportation Associationof America (CTAA) Study Overview

  23. The Community Transportation Association of America • National Membership Organization That Believes Transportation Should Be Available, Affordable and Accessible In Communities Across the Country • Members Include More Than 4,000 Transit Systems, State and Local Organizations, and Individuals • Provides Technical Assistance To Members and Non-Members To Help Them Provide High-quality and Cost-effective Mobility Services • Since 2006 Has Operated the National Resource Center for Human Service Transportation Coordination National Overview

  24. Why Coordination? Traditionally Human Services And Public Transportation In Our Country Have Been Viewed As Serving Very Distinct Groups of People National Overview

  25. Why Coordination 2 On a Federal, State and Local Level, Transportation Has Become a Complicated, and Sometimes Overlapping, System of Services of Transportation Programs and Services National Overview

  26. Benefits of Coordination • Improves Transportation Efficiency • Lowers Cost of Individual Trips • Provides More Trips for More Purposes • Offers Better Quality Services • Improves Overall Mobility In Communities National Overview

  27. Prospects – Federal Government Since 1978 Coordination Has Been a Priority For Congress And Executive Branch HHS/DOT Coordinating Council Formed In 1986 President Bush Signs E.O. In 2004 Creating the Coordinating Council On Access and Mobility (CCAM) National Overview

  28. Members: Department of Transportation Department of Health and Human Services Department of Education Department of Labor Department of Veterans Affairs Department of Agriculture Department of Housing and Urban Development Department of the Interior Department of Justice Social Security Administration National Council on Disability National Overview

  29. CCAM Accomplishments Developed Action Plan, Policies and Working Groups JARC, New Freedom, 5310 – Coordinated Planning Guidance Statements on Vehicle Usage VTCLI Program One Call Centers State Leadership Mobility Management National Overview

  30. The National Resource Center Goal To Foster the Growth of Coordination between Human Service Agencies and Public Transportation Part of the Community Transportation Association’s Information Station – includes Medical, Senior and Employment Transportation National Overview

  31. The National Resource Center Goal Collaboration with the FTA and the CCAM Research Technical Assistance and Training Strategic Partnerships Communication and Information National Overview

  32. Challenges and Opportunities for Coordination • Mobility Management • Veteran’s Transportation • Medical Transportation • State and Local Funding Issues • Transportation Reauthorization (or not) • Demographic Changes • Rapidly growing urbanization • Record-setting numbers of people living at or below poverty, and • Populations of elderly individuals and persons with disabilities continuing to grow at much more rapid rates than the population at large. National Overview

  33. For More Information…. Website: www.NRCtransportation.org Twitter: @Nectars Charles Dickson, Associate Director Email: dickson @ ctaa.org Phone: 202.247.8356 National Overview

  34. National Overview of State Level Leadership inHHST CoordinationRich GarritySenior AssociateRLS & Associates, Inc. National Overview

  35. Preliminary Research Findings • Other State Practices • An Estimated 27 States Have Some Type of State-Level Coordinating Council Or Working Group • Executive Order - 12 States • Statute - 15 • Several Other States Have Strong DOT Involvement Leading Coordination Efforts • Characterized by a Regional or County-Based Coordination Infrastructure, Each With An Advisory/Oversight Council National Overview

  36. Preliminary Research Findings • Coordination Funding • At Least 10 States Have a Dedicated Source of Funding For Coordination or Community Transportation; 2 More In Development • 3 Coordination Councils Oversee Federal Funding and/or Advise DOTs On Grant Applications National Overview

  37. Preliminary Research Findings • Coordination Activities • State-Level and Regional Mobility Managers • 9 States Have a Statewide Mobility Manager • 7 States Have A Network of Regional Mobility Managers • 13 Have A “Patchwork Quilt” of Regional Mobility Managers • Policies And Practices • 35 States Have a Coordination Information Repository (State DOT); 13 States Have a Coordination Website National Overview

  38. Preliminary Research Findings • Coordination Activities (Con’t.) • Community Transportation Directories • Few Have State-Wide Directories (Regional Directories More Common) • Printed Directories Most Common; Some Have Web-Based Documents • Information And Referral Services • No State-Level “One Call One Click” Yet • Some Regional Efforts; Some Tie Into 211/511 • Funding For Staff an Obstacle National Overview

  39. Preliminary Research Findings National Overview • Coordination Activities (Con’t.) • Education Awareness • 33 States Have Some Type of Educational Awareness For Coordination • Meetings/Conferences • Outreach/Training Efforts • Regional Technical Assistance • 6 States Have Centralized Training For Mobility Managers • 12 States Have Pilot Projects For Coordination

  40. Preliminary Research Findings National Overview • Lessons Learned #1 • States With Formal Coordinating Councils Are More Likely To: • Establish Community Transportation Regions, Each With Regional Committees and Regional Mobility Managers • Have a State-Level Mobility Manager • Lead in State-level Activities and Pilot Projects • Lead or Assist With Regional/Local Activities • Lead or Assist With Grant-Writing Efforts

  41. Preliminary Research Findings National Overview • Lessons Learned #2 • Mechanism For Establishing Coordinating Councils Matters Less Than the Commitment of Agencies Involved • Both Executive Orders and State Statutes Can Be Dissolved, Rescinded, or Ignored • Turfism Can Undermine a State Created Council • A Regional Structure That Covers the State Is Better Than One That Leaves Gaps

  42. Preliminary Research Findings National Overview • Lessons Learned #3 • There Are Clear Financial Benefits/Incentives For: • Participating State Level Agencies and Associations • Local and Regional Stakeholders • There Is a Stated Political Commitment To Enhancing Mobility • Mandates to Agencies: Coordinate! • Designated Funding Source For Coordination or For Users of Community Transportation

  43. Preliminary Research Findings National Overview • Lessons Learned #4 • Politics Matter • A New Governor Can Dissolve Former Executive Orders or Alter Funding Streams • Medicaid Regulations Are In Flux; NEMT Managers In Some Coordinated States are Threatening to Dissolve Established Partnerships • Agencies Must Meet With New Leaders and Continue to Send the Message About the Benefits of Coordination • On-Going Marketing Is Critical

  44. Ohio Legislative PerspectiveSenator Peggy LehnerMember – Health, Human Services andAging Committee Legislative Overview

  45. Lunch Lunch

  46. “Best Practices” in HHST Coordination in OhioBob Steinbach,Director of Regional Initiatives,Miami Valley RPC Best Practices in HHST Coordination in Ohio

  47. Five Ohio Examples • Doug Wagener, Director of Mobility Management, PARTA, Kent, OH • Erica Petrie, Mobility Manager, Area Agency on Aging 3, Lima, OH • Rich Schultze, Executive Director, GreeneCATS, Xenia, OH • Cathleen Sheets, General Manager, Licking County Transit Board, Newark, OH • Lantz Repp, Mobility Manager, Athens Mobility Management Program, Athens, OH Best Practices in HHST Coordination in Ohio

  48. “Best Practices” in HHST Coordination in OhioDoug Wagener, Director of MobilityManagement, PARTA, Kent, OH Best Practices in HHST Coordination in Ohio

  49. NEORide • What? • Real-Time interface that supports true coordinated transportation among disparate transportation providers • Who? • PARTAand Geauga County Transit, with support from Trapeze Group and Kotting Consulting • Where? • Northeastern Ohio – a rural & urban mix • When? • Phase 1 – Feasibility study (2006-08) • Phase 2 – High level systems design document (2009-10) • Phase 3 – Testing / implementation phase (2011-12) • Partnering initially with a 170+ contract non-profit social services organization that provides a wide array of services in NE Ohio including soup kitchens, clothing centers, rent assistance, homeless shelters (veterans; domestic violence victims; families), transitional housing, counselling, transportation, and many more.

  50. Funding • Federal Transit Administration • United We Ride • Mobility Services for All Americans • ODOT/Ohio Office of Transit • Ohio Coordination Program • Akron Metropolitan Area Transportation Study (MPO) • JARC - Job Access-Reverse Commute Program • New Freedom • Vendors: Trapeze Group and Kotting Consulting • RTA commitment of resources

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