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Concho Valley Service Delivery Plan - PowerPoint PPT Presentation

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Concho Valley Service Delivery Plan. Step 1:. Develop a basic template for use in each County that incorporates:. 1. Statement of Requirement. 2. Goals and Objectives. 3. Needs Assessment. 4. Assets Available. 5. Planning Assumptions. 6. Method of Service. 7. Projected Outcomes.

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Concho Valley

Service Delivery Plan


Step 1:

Develop a basic template for use in each

County that incorporates:

1. Statement of Requirement

2. Goals and Objectives

3. Needs Assessment

4. Assets Available

5. Planning Assumptions

6. Method of Service

7. Projected Outcomes


Statement of Requirement

To develop a comprehensive service delivery

plan to ensure that workforce development

services are provided throughout _________



Goals and Objectives

  • Serve all eligible Choices, Food Stamp
  • & Welfare-to-Work clients.

2. Provide GED, ESL and/or literacy

3. Provide child care services

4. Serve all eligible WIA clients

  • Provide Employment Services (Project RIO,
  • Veterans, TAA/NAFTA, Migrant & Seasonal Farm Workers)

6. Link with employers

7. Link with providers

8. Link with partners


Needs Assessment

A. Clients

1. Known Sources

a. Food Stamp rolls

  • TANF Choices & Welfare-to-Work

c. Child Care

  • Tex. Dept. of Protective & Regulatory
  • Services

e. ES – TWC Host Regulations

f. Public Schools

g. Alternative Schools


Needs Assessment (con’t)

h. County Health Departments

i. Chambers of Commerce

j. Child Care providers

k. Job Corp


Needs Assessment (con’t)

2. Unknown Sources

a. Adult Probation

b. Dislocated workers

c. Youth

d. County and/or Tx. A & M Extension Agents

e. Day labor source

f. Library

g. Churches

h. Social service agencies


Needs Assessment (con’t)

B. Identifying Potential Providers

1. Churches/Faith-based organizations

2. Community-based organizations

3. Government Agencies

4. Educational entities

5. Alcohol & Drug Abuse agencies

6. Private businesses/organizations


Needs Assessment (con’t)

C. Identifying Employer Needs

1. Chambers of Commerce

2. Economic Development (City Gov’t)

3. Vocational schools/high schools

4. Newspaper

5. School-to-Work


Needs Assessment (con’t)

D. Transportation

E. Facilities

F. Literacy education

G. Child Care

H. Partners

I. Type of Service

J. Equipment

K. Money


Assets Available

Your needs assessment will determine what assets

are available, where there may be gaps and what

barriers to employment will exist within that



Planning Assumptions

  • Workforce structure will remain as outlined in
  • H. B. 1863

B. Funding at current level

C. Staff availability


Method of Service

A. Workforce Center

B. Satellite – full-time

C. Satellite – part-time

D. Telecenter

E. Roving case manager

F. Self-service

G. No In-County service

H. Other options

I. Combinations


Projected Outcomes

A. Efficient use of funds

B. Return on investment

C. Expanded coverage

D. Lower unemployment

E. Serve more clients in their own counties

F. Increase client population

G. Employer-driven program

H. Develop partnerships

I. Refine provided services

J. Meet goals and objectives


Projected Outcomes (con’t)

K. Expand availability of child care services

L. Improve/increase child care services

M. Expand availability of transportation

N. Increase community presence

O. Increase community awareness

P. Modernize services

Q. Expand use of technology in service delivery


Step 2:

The workgroup meets with the County Judge,

representative Board members and employers to

review and finalize the service delivery plan.


Step 3:

A. Implementation

1. Locate facility or facilities, if needed

2. Equip the facility or facilities

3. Hire staff

4. Provide designated services