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Chatham County EOC

Emergency Operations Plan Support Annex F EOC Staff Manual Updated June 2009. Chatham County EOC. Introduction. Purpose of this training Program outline and schedule Instructor and class introductions Cell phones, radios, and pagers Breaks, facilities, and emergency exits. EOC Purpose.

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Chatham County EOC

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  1. Emergency Operations Plan Support Annex F EOC Staff Manual Updated June 2009 Chatham County EOC

  2. Introduction • Purpose of this training • Program outline and schedule • Instructor and class introductions • Cell phones, radios, and pagers • Breaks, facilities, and emergency exits.

  3. EOC Purpose To provide a central location from which local government can provide interagency coordination and executive decisions in support of incident response and recovery operations.

  4. EOC Responsibilities • Collect, evaluate and disseminate incident information • Analyze jurisdictional impacts and set appropriate priority actions • Manage requests, procurement, and utilization of resources.

  5. Common Acronyms • ASOC – Air Support Operations Center • EAA – Evacuation Assemble Area • EOC – Emergency Operations Center • EOP – Emergency Operations Plan • MACS – Multi-Agency Coordination System • LSC – Logistics Section Chief • OSC – Operations Section Chief • PSC – Planning Section Chief.

  6. EOC Scope • Addresses planned response to natural disasters, technological incidents, acts of terrorism, and weapons of mass destruction • Applicable to all who have responsibilities during EOC operations.

  7. Authorities • Robert T. Stafford Disaster Relief and Emergency Assistance Act • Homeland Security Presidential Directive (HSPD) #5 • Georgia Emergency Management Act of 1981 • Chatham County Code, Chapter 21, Article III • CEMA Director • EOC Manager and EOC Section Chiefs.

  8. Assumptions • Incidents are typically managed at the lowest organizational and jurisdictional level • Incident management activities will be initiated and conducted using NIMS principles • The Chatham County EOC will be activated to support local government and/or agency response as needed.

  9. Implementation • Intended only within the boundaries of Chatham County • Provides site support only, not response activities managed by an Incident Commander • Municipal departments maintain response plans that coincide with the EOC Plan.

  10. NIMS • NIMS is a flexible framework of doctrines, concepts, principles, terminology, and organizational processes that is applicable to all hazards and jurisdictions • The structure is based on three organizational constructs – ICS, MACS, and Public Information.

  11. Multi-Agency Coordination System • MACS define the operating characteristics, management components, and organizational structure of supporting incident management entities engaged through mutual-aid agreements and other predetermined assistance arrangements.

  12. Incident Command System • The Incident Command System (ICS) defines the characteristics and structure of incident management throughout the life cycle of an incident.

  13. EOC vs. Incident Command EOC ON-SCENE INCIDENT COMMAND On-Scene Response Execute Incident Action Plans Coordinates Needs with EOC. • Common Operating Picture • Policy Direction • Communications Support • Resources • Strategic Planning • Legal and Financial Support • Overall Situation Reporting and Incident Action Planning.

  14. EOC vs ICS EOC POLICY COORDINATION OPERATIONAL RESPONSE ICS RESPONDERS

  15. ESF-1, Transportation ESF-2, Communications ESF-3, Public Works ESF-4, Firefighting Services ESF-5, Emergency Management ESF-6, Mass Care and Sheltering ESF-7, Resources ESF-8, Health and Medical ESF-9, Search and Rescue ESF-10, Hazardous Materials ESF-11, Pets, Agriculture and Historic/Cultural Preservation ESF-12, Utilities ESF-13, Public Safety and Security ESF-14, Recovery/Mitigation ESF-15, Public Affairs ESF Functions

  16. Management by Objective Coordinates between the EOC and Incident Commander(s) Uses operational periods as time frame Sets objectives based upon the incident May involve one or more strategies.

  17. Management by Objective CPG outlines the goals Goals are implemented into the IAP IAP is distributed to the EOC Staff EOC staff share the IAP and related goals with ICS in the field. Goals are achieved through tasks.

  18. EOC Common Operational Rules • Follow own agency's reporting relationships and chain-of-command • All tobacco use is strictly prohibited in the EOC • Beverages should be in spill proof containers • EOC Staff members must check in/out with the front desk and Direct Report • Telephones are for official business • Personal entertainment items must be used with headphones.

  19. Public Information • Public Information refers to processes, procedures, and systems for communicating timely and accurate information to the public during crisis or emergency situations.

  20. EOC Media Guidelines • Requests for entry will be coordinated through the EOC Manager and the Lead Public Information Officer or the EOC Public Information Liaison • Requests for press conferences and interviews will be coordinated through the Public Information Officer • Media will be escorted by a Public Information Officer or designee at all times.

  21. EOC Facilities • Primary EOC site • Old County Courthouse (OCH) • Alternate EOC site • Administrative Annex (Annex).

  22. Primary EOC Site CHARACTERISTICS LIMITATIONS Access Parking Flooding Wind. • Dedicated use facility • Conference rooms • Additional space available • Equipped and maintained for immediate technical capabilities.

  23. Primary EOC Floor Plan • Red- Ops • Blue- Plans • Orange- Logs • Green- Finance

  24. Alternate EOC Site CHARACTERISTICS LIMITATIONS Work space Immediate use Access Space. • Estimated to withstand Category IV hurricane • Equipped to support partial activation • May be used as primary EOC site to support special events and severe weather.

  25. Alternate EOC Floor Plan

  26. Command Policy Group (CPG) • Comprised of Jurisdictional CEOs • Focus on: • Overall strategy • Overall response priorities • Policy setting.

  27. EOC Staff • EOC Command Staff • EOC General Staff • EOC Functional Staff.

  28. EOC Command Staff EOC Management Physical Building Support Physical Staff Support Coordinate the Execution of CPG Objectives.

  29. EOC General Staff • Planning Section Chief • Operations Section Chief • Logistics Section Chief • Finance/Administration Section Chief.

  30. EOC Functional Staff • Involved in all EOC positions • May hold specific titles/roles • Representative of agencies needed to support EOC activities and incident operations.

  31. EOC Organizational Chart Command and Management General Staff Functional Staff

  32. EOC Position Job Aids • Job Aids for every EOC Position • Job Aids Identify: • Position Coordinator and Chain of Command • Staffing Requirements for each Operational Period • Training Requirements • General and Specific Responsibilities.

  33. EOC Training Requirements • All EOC staff are required to successfully complete IS-100, IS-200, IS-700, and IS-800 • Certain positions will require IS-300 and IS-400 and other training unique to their EOC position.

  34. Training and Exercise Ensure effective operations Occurs after plan is modified Occurs when significant staffing changes occur.

  35. EOC Activation Occurs when an authorized official determines that an event may require assistance due to the scope or magnitude of an emergency.

  36. Staffing Requirements • Determined by the EOC Manager • In accordance with EOC Activation Sequence • Based upon the scope and complexity of the incident • Includes considerations for manageable span of control.

  37. Staffing Considerations • Mass Care and Sheltering • Stress Management • Medical Treatment and First Aid • Emergency Evacuation.

  38. Activation Levels • Level 3—Monitoring • Level 2—Partial Activation • Level 1—Full Activation.

  39. Level 3 – Monitoring • Prepare for a potential event or manage an ongoing response • Ensure appropriate personnel are at a state of readiness • Provide efficient management and dissemination of information.

  40. Level 3 – Monitoring

  41. Level 2—Partial Activation • Provide enhanced coordination to on going incident • Ensure appropriate agencies are prepared should events escalate • Manage information flow between on scene response, local, state, and federal agencies, the media and the public.

  42. Level 2—Partial Activation

  43. Level 2—Partial Activation Level 2 - continued

  44. Level 2—Partial Activation

  45. Level 1—Full Activation • Ensure EOC is fully staffed and functional • Ensure necessary local and state resources are deployed to address impact(s) • Maximize level of coordination.

  46. Level 1—Full Activation

  47. Security and Identification • Appropriate agency identification badges • Appropriate EOC identification badges • Sign-In/Sign-Out • Media, visitors, and guests escorts • Breaks • Unauthorized personnel.

  48. EOC Color Coding and Identification • White – Command and Management • Blue – Planning Section • Red – Operations Section • Orange – Logistics Section • Green – Finance and Admin Section.

  49. Security and Identification

  50. Operational Periods • Set length of time to achieve objectives • May vary in length • Commonly between 8-12 hours • Should not exceed 24 hours.

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