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Shield - WhatsApp Communications for Data Management, Regulatory Compliance

Our partnership with TeleMessage enables the Shield platform to uniquely monitor and record these eComms interactions directly, across all WhatsApp platforms, using the native WhatsApp interface and encryption.u201d Watch the infographic or visit us at https://bit.ly/3bM8jMb

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Shield - WhatsApp Communications for Data Management, Regulatory Compliance

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  1. SHIELD SHIELD SHIELD WHATSAPP COMMUNICATIONS FOR DATA MANAGEMENT, REGULATORY COMPLIANCE TodayweannouncedShieldhaspartneredwithmobilearchivingspecialist TeleMessagetoenablethedirectcaptureandstorageofMobileandWhatsApp voiceandchatmessaging. TheTeleMessegemobilecapturecapabilities, coupledwithShield’scomprehensivecompliance & surveillancehubare coveringamuch-neededmarketandregulatorygap, allowingfinancialfirmsto enabletheirregulatedemployeestousethenativeWhatsApponAppleiOS, AndroidphonesaswellasWhatsAppWebandDesktopapplications. ShiranWeitzman, Co-founderandCEOof Shieldcomments, “WhatsAppprovidesaneasy andsecurewayofcommunicatingformany tradersandbankerswhoareworkingfrom home. However, withitsend-to-end encryption, itisabigpotentialheadachefor complianceteamslookingtoensureand demonstrateprotectionofthefirmandits customersfromrogueactivity. Ourpartnership withTeleMessageenablestheShieldplatform touniquelymonitorandrecordtheseeComms interactionsdirectly, acrossallWhatsApp platforms, usingthenativeWhatsAppinterface andencryption.” Oncethedatahasbeencaptured, theShieldplatformsubjectsittothesame rigorousdataenrichment, powerfulanalytics (usingNLPandShield’sunique proprietarytechnologyofFinancialContextRecognition – FCR), e-Discovery, andproactivesurveillance, aswithalltheothereCommsdata. GuyLevit, CEOofTeleMessagealso commentedonthepartnershipwithShield, “Shieldallowsustoenhanceourmobile recordingproductswithadvancedanalyticsand surveillance, bringingmodernmobile communicationtotheregulatedfinancial markets. ThefastadoptionofWhatsAppby financialfirmsisbenefitingtheregulatedfirms, theircustomers, andemployeeswithefficient modernandfriendlycommunication, andShield isanimportantfacilitatorenablingthisdigital transformation.“ Thisfunctionalityprovidesapragmaticapproachtothechallengeof monitoringandrecordingencryptedeCommssuchasWhatsApp. Shiranadds, “Globalcircumstancesmeanthatfinancialfirmscan’tavoidtheuseofthelikes ofWhatsAppandWeChatduringremoteandhomeworking, butthereare understandableconcernsovermaintainingregulatorycomplianceandtrust. WorkingwithTeleMessage, ourplatformexpertlyincorporatesthesevoiceand chateCommsintotheoveralldatamanagement, compliancemonitoringand proactivesurveillanceregime, ensuringtheybecomeanintegratedpartofthe widerregulatorycomplianceprocess.” Website: https://www.shieldfc.com/

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