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Businesses are increasingly asking their employees to self-quarantine, practice social distancing and stay home. Watch the presentation or read the full blog post for more details at https://bit.ly/3nyE94d
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MONITORING REMOTE WORK IN THE CORONAVIRUS ERA Themajorityofyouremployeesarenow (likely) workingfromhome. Doyouknowwhat Themajorityofyouremployeesarenow (likely) workingfromhome. Doyouknowwhat equipmentthey’reusing? When’sthelasttimethatyouauditedtheirlaptopsandphones equipmentthey’reusing? When’sthelasttimethatyouauditedtheirlaptopsandphones toensurethattheir toensurethattheireComms eComms, virusprotection (nopunintended) andapplicationswere , virusprotection (nopunintended) andapplicationswere compliantwithcorporatepolicies? compliantwithcorporatepolicies?
VolatileMarketsare BusyTimes Formanyinvestors, volatilemarketssignalthatit’stimetoact. Theworldiscurrentlyhopeful Formanyinvestors, volatilemarketssignalthatit’stimetoact. Theworldiscurrentlyhopeful thatthispandemicwilleaseuponcethesummerstarts. And, asisthecaseforeveryUS thatthispandemicwilleaseuponcethesummerstarts. And, asisthecaseforeveryUS electionyear, theinstabilityofthemarketsinthemonthsbeforethevoteistypicallyreplaced electionyear, theinstabilityofthemarketsinthemonthsbeforethevoteistypicallyreplaced withavigorousrallyonceanewPresidentisselected. Thissuggeststhattherewillbeaflurry withavigorousrallyonceanewPresidentisselected. Thissuggeststhattherewillbeaflurry ofactivityandanincreasednumberoftradestomonitor. ofactivityandanincreasednumberoftradestomonitor. Themarket’sexpectedvolatilitymakesitextremelydifficulttospotunusual, oroutofthe Themarket’sexpectedvolatilitymakesitextremelydifficulttospotunusual, oroutofthe ordinarybehaviors. Forexample, ordinarybehaviors. Forexample,
Areyoureadyfor work-from-home? Thousandsofbusinesseshavebeencaughtoff-guard, scramblingtohastilyscrapetogether Thousandsofbusinesseshavebeencaughtoff-guard, scramblingtohastilyscrapetogether contingencyplansintheeventthattheiremployeesneedtoworkfromhome. Beyondthe contingencyplansintheeventthattheiremployeesneedtoworkfromhome. Beyondthe obviousissuesrelatedtomaintainingthesupplychainandstaffingrequiredtosupport obviousissuesrelatedtomaintainingthesupplychainandstaffingrequiredtosupport criticalindustriesandfloatingcatastrophepayarrangementstosustainstaff, hourly criticalindustriesandfloatingcatastrophepayarrangementstosustainstaff, hourly workers, inparticular, businessleadershavebeengrapplingwiththerealityofeComms. workers, inparticular, businessleadershavebeengrapplingwiththerealityofeComms. Howcanyoumonitorwhatyoudon’thaveaccessto? Howcanyoumonitorwhatyoudon’thaveaccessto? Moreover, arethesolutionsthatyouremployeesusingconsistentandcompliantwiththe Moreover, arethesolutionsthatyouremployeesusingconsistentandcompliantwiththe federalregulationsthatyourfirmislegallyrequiredtoadhereto? Forexample, withZoom, federalregulationsthatyourfirmislegallyrequiredtoadhereto? Forexample, withZoom, apopularfreeandfee-basedvideoconferencingsolution, thecallhostcanmonitortheon- apopularfreeandfee-basedvideoconferencingsolution, thecallhostcanmonitortheon- screenactivityofallparticipantsdialedintothecall. screenactivityofallparticipantsdialedintothecall.
“ALL” duringthecallareautomaticallysenttothehostasa .txtfileandit’snotclearwhat “ALL” duringthecallareautomaticallysenttothehostasa .txtfileandit’snotclearwhat happenstotheprivateSMStextchatsthatareposted1:1or1:fewparticipantsonthe happenstotheprivateSMStextchatsthatareposted1:1or1:fewparticipantsonthe call. Doesyourdatastorageandprivacypolicycoverthesefeatures? Evenmoretroubling call. Doesyourdatastorageandprivacypolicycoverthesefeatures? Evenmoretroubling isthatZoomdoesnotdefinehowitusespersonalinformation. Mashablewentsofaras isthatZoomdoesnotdefinehowitusespersonalinformation. Mashablewentsofaras tocallZooma “ tocallZooma “work-from-homedisaster work-from-homedisaster.” .” Manybusinesseshavenotyetdraftedpoliciesthatmeetcurrentapplicationsoftechnology Manybusinesseshavenotyetdraftedpoliciesthatmeetcurrentapplicationsoftechnology andeComms, letaloneestablishedstrictprotocolsgoverningmonitoringandsurveillancein andeComms, letaloneestablishedstrictprotocolsgoverningmonitoringandsurveillancein theeventofaglobalcrisis. Fewcouldhavepredictedthescourgethatisplaguingtheplanet theeventofaglobalcrisis. Fewcouldhavepredictedthescourgethatisplaguingtheplanet today. Largebanksandotherenterprisefinancialinstitutionsgenerallyrequiretheuseof today. Largebanksandotherenterprisefinancialinstitutionsgenerallyrequiretheuseof mobiletechnologyandlaptopsprovidedbyandapprovedbythefirm. Butthosestillcannot mobiletechnologyandlaptopsprovidedbyandapprovedbythefirm. Butthosestillcannot monitoremployeesthatarenolongersharinganofficewithcolleaguesandarenowsharing monitoremployeesthatarenolongersharinganofficewithcolleaguesandarenowsharing tradingideas, actions, andtipsonthelessmonitoredchannels. tradingideas, actions, andtipsonthelessmonitoredchannels.
HowtoDevelopa ContingencyPlanasa FinancialInstitution Newtargets Asitisthecasefornearlyeverything, yousimplydon’tknowwhatyoudon’tknow… untilyouknowthatyoudon’tknowit. That’saratherconvolutedwayofstatingthat, becauseyoucan’tbereadyforeverything, youneedtoconductascenarioplanning exercisethenestablishacontingencyplanforasmanyscenariosaspossible. Butwhere doyoubegin?
Thesearechallengingtimes. It’sunclearhowlongitwilltakeforfinancialinstitutionstoreign Thesearechallengingtimes. It’sunclearhowlongitwilltakeforfinancialinstitutionstoreign inalleComms, tradesandotherbusinessfunctionsforappropriatesurveillanceoperations. inalleComms, tradesandotherbusinessfunctionsforappropriatesurveillanceoperations. However, asystematicapproachtodefiningyourfirm’sbusinesspracticesandthe However, asystematicapproachtodefiningyourfirm’sbusinesspracticesandthe technologiesusedtoenablethosepracticescanhelpyounavigatethisongoingmarketstorm technologiesusedtoenablethosepracticescanhelpyounavigatethisongoingmarketstorm andprepareyouforthefutureofworkwhichisincreasinglytiltedtoworking-from-home. andprepareyouforthefutureofworkwhichisincreasinglytiltedtoworking-from-home.
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