Name of Process Goes Here

1. Name of Process Goes Here S I P O C Suppliers Inputs Outputs Customer Insert suppliers here Insert inputs here Insert outputs here Insert customers (segments or names) here High Level Process Start End

2. Work Order Process example S I P O C • Suppliers • Home Depot • Baker’s Electrical • All internal staff • Lowe’s • Inputs • Repair supplies • Work order request Process • Outputs • Costing reports • Completed repair • Customers • All internal staff that requested repairs • CFO Review and sort incoming work orders Assign tech Complete repairs Log time and repair notes into system Create month-end costing report End Start

3. Steps to Create SIPOC • Identify and name the process • Identify and agree on boundaries • Brainstorm the high level steps • We do this, then we do this, then we do this • Capture the key output(s) from the process • Determine who receives the output(s) and list them under the “customer” column • Identify the key input(s) • Things that are used in the process to create the output • Instruments do not change but are there in the process at all times, (i.e., people, technology, equipment, facilities, etc.) - list these separately • Determine who gives you the input(s) and list them under the supplier column • Always validate your maps with others and tweak accordingly

4. Name of Process Goes Here S I P O C Suppliers Inputs Outputs Customer High Level Process Start End