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IT Services Transition Bi-weekly Transition Team Program Briefing
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  1. IT Services TransitionBi-weekly Transition Team Program Briefing January 26, 2011 | Monday | 10:00 – 11:30am

  2. Program Snapshot Key Achievements since 1/12 Key Deliverables (18-month View) New Mission and Vision Key Feedback , Updated Draft, and Next Steps Org Design Update Overview, Rationale, and Next Steps Next Transition Team Briefing – 2/9 Known Agenda Items Agenda 2

  3. Program Snapshot (continued)Key Achievements Since 1/12 Briefing Please refer to separate legal-sized handout for legible details of below snapshot. We are here

  4. Program SnapshotKey Deliverables (18-month View) CY2011 CY2012 18-monthTransition Process: I. Plan and Design II. Implement I. Org Design JAN’11 FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN’12 FEB MAR APR MAY JUN Mission/Vision/Values Org Name, Branding New Org Structure • New IT Organization • Mission, Vision, Values • Management Practices • Governance • Goal Setting • Performance Mgmt II. Service Delivery IT Infrastructure Admin IT Academic IT IT Security Client Services • New IT Service Catalog • 12-mo Implementation Plan • New Service Delivery Model • Solutions • Processes + Tools • Tracking/Reporting III. Foundational Support • IT Funding Framework • Common Job Families • Comms. Strategy + Tools (coherent + sustainable) • Funding Model + Budgets • Professional Dev Prgm • Space Configuration IT Finance IT HR Communications

  5. New Mission and VisionKey Feedback, Updated Draft, and Next Steps Mission To assure Harvard’s leadership in IT, we strive to: Make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. Vision We aspire to build an organization with: • Committed and skilled people accountable to Harvard’s mission and serving faculty and students; • Simple processes making it easy to work with us, and to do our jobs and deliver results; and, • Innovative technology that is the right technology for the right reasons, including prudent experimentation.

  6. Org Design Update Overview, Rationale, and Next Steps Current FAS IT Organization1 Current UCIO Organization1 1. Details of org charts are as of August 2010.

  7. Next Transition Team Briefing – 2/9 Known Agenda Items • Program Snapshot • Key Deliverables (18-month View) • Key Achievements since 1/26 • Org Design Update • Search / Hiring Updates and Next Steps • Our New Service Catalog • Guiding Design Principles and High-level Conceptual Overview • Organization Naming Contest • Vote for Finalists • Next Transition Team Briefing – 2/23 • Known Agenda Items