SER BENEFITS BRAINSTORMING SESSION 23 July 2014 Ideas from Claire Doherty, Daniel Farrell, Nadege Minois and Kevin Thomson. Rationale.
23 July 2014
Ideas from Claire Doherty, Daniel Farrell, NadegeMinois and Kevin Thomson
Instead of using the more conventional approach of benefits categorisation as financial/risk and compliance/time saving and so on, we decided to classify the benefits of the SER projects using the four SER guiding principles. Our first task was to evaluate the importance of each principle to apply a weighting factor if necessary.
1: least important
4: most important
Although each attendee perceived the importance of each principle differently, the overall importance of each principle is similar.
Case study 1: Paperless Admissions
Case study 2: Online Matriculation
Thoughts on Time: Breaking institutional habits
Thoughts on Cost: What do we actually measure
Thoughts on Feedback