1 / 19

授課班級 : 應外日間部四技三乙 任課科目 : 旅館管理英語 授課老師 : 王杰龍

授課班級 : 應外日間部四技三乙 任課科目 : 旅館管理英語 授課老師 : 王杰龍. Course Introduction : Required Texts: Highly Recommended 2, by Trish Scott and Alison Pohl. Course Description:

shay
Download Presentation

授課班級 : 應外日間部四技三乙 任課科目 : 旅館管理英語 授課老師 : 王杰龍

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. 授課班級:應外日間部四技三乙任課科目:旅館管理英語授課老師:王杰龍授課班級:應外日間部四技三乙任課科目:旅館管理英語授課老師:王杰龍 Course Introduction: Required Texts:Highly Recommended 2, by Trish Scott and Alison Pohl. Course Description: This course aims to help students improve their understanding of English tourism. Classes will consist of various activities requiring students to listen, practice and present for a variety of topics.

  2. Feb 23 English Tourism Course Introduction

  3. Mar 1 English Tourism Unit 1 (pg 4 - 5) Dealing with incoming calls:-Receiving incoming calls-Taking messages-Dealing with requests Structures:-Offers: Can/Could, Would you like to, I’ll-Requests:I’d like to, Can/Could Activity – Work with a partner and pretend you want to book a room in a hotel. One person is the customer and the other is the employee at the front desk.

  4. Mar 8 English Tourism Unit 2 (pg 6 – 7) Customer information:-Giving information to customers-Answering questions about hotel facilities and services Structures:-Is there?/Are there?, There’s/There are-Prepositions of location Activity – Work with a partner and think of a hotel you know. Describe it in detail using at least 60 words or more. Provide the location, general facilities, room facilities and services.

  5. Mar 15 English Tourism Unit 3 (pg 8 – 9) Taking reservations:-Taking room reservations-Confirming details of a booking-Changing and cancelling reservations Structures:-Prepositions of time Activity – Work with a partner pretend you are going on a business trip to New York. Practice making a call to a hotel to reserve a room.

  6. Mar 22 English Tourism Unit 4 (pg 10 – 11) Dealing with booking enquiries:-Turning down bookings-Giving explanations-Suggesting alternatives Structures:-Present simple-Present continuous-Short forms Activity – Work with a partner and make two calls to reserve a room. Be sure to ask for a double room and a room with a table for seven.

  7. Mar 29 English Tourism Unit 5 (pg 12 – 13) Correspondence:-Writing letters and emails to customersResponding to emails and voicemails Structures:-Overview of greetings and endings in correspondence: Dear Madam/Yours faithfully, Best regards Activity – Work with a partner and write a reply email to a customer regarding her enquiry about booking a room, and write a letter enquiring about a business lunch.

  8. Apr 5 English Tourism Unit 6 (pg 14 – 15) Welcoming guests:-Making guests feel welcome-Checking guests into their accommodation-Giving essential information Structures:-Possessive adjectives: my, your, his, her, its; our, you’re their-Object pronouns: me, you him, her, it; us, you, them Activity – Work with a partner and practice checking a guest into the hotel. Use the information provide on pg 15.

  9. Apr 12 English Tourism Mid-term Review Unit 1 – Unit 6 In class review of unit 1 to 6 in preparation for the mid-term exam in the following week.

  10. Apr 19 English Tourism Mid-term Exam Unit 1 – Unit 6

  11. Apr 26 English Tourism Unit 7 (pg 16 – 17) Dealing with check-in problems:-Finding solutions for problems-Dealing with guests’ special needs Structures:-Past Simple: have got/haven’t got Activity – Work with a partner and practice greting guests in a hotel in a polite and warm manner. Use the information provide on pg 17.

  12. May 3 English Tourism Unit 8 (pg 18 – 19) Explaining how things work in the hotel room:-Helping guests with the room facilities-Small talk Structures:-Imperatives for instructions-Adjectives and adverbs Activity – Work with a partner and practice greeting guests in a hotel in a polite and warm manner. Use the information provide on pg 17.

  13. May 10 English Tourism Unit 9 (pg 20 – 21) Serving Drinks:-Service in the bar and restaurant Structures:-Question form review Activity – Work with a partner and take turns to be customer and server. The customer is in a bar and wants to order drinks for three friends. The server must take the order and ask appropriate questions. Use the information provide on pg 17.

  14. May 17 English Tourism Unit 10 (pg 22 – 23) Food service:-Taking customers’ orders-Explaining menus and dishes-Talking about cheeses and coffee Structures:-Talking about quantity: some, one, much, many, few, a little, more, another, enough Activities: -Brainstorm a list of dishes for a three-course meal.-Work with a partner to design a three-course menu.-Practice ordering from a different partner’s menu.

  15. May 24 English Tourism Unit 11 (pg 24 – 25) Know your region:-Giving information on visitor attractionsAdvising guests on what to do Structures:-Comparisons: -er than, the –est; more/the most; (not) as… as, not so… as Activities: -Use the webpage shown on pg 25 and work with a partner to answer questions about the hotel and tourist attractions in the surrounding area.

  16. May 31 English Tourism Unit 12 (pg 26 – 27) Explaining travel options:-Talking to guests about travel options-Giving advice about local transport and tickets Structures:-Recommending, suggesting and advising: It would be a good idea to…, You can/ could…, Why not…?, How about…?, Your best option is to…, I’d recommend… Activities: -Work with a partner and play the role of a guest asking a receptionist about the beach and a city museum. Use the information provided on pg 27.

  17. Jun 07 English Tourism Unit 13 (pg 28 – 29) Giving directions:-Giving directions inside and outside of the hotel Structures:-Prepositions of direction: up, down, out of, across from, past, onto, through, along, to, into, round, straight on Activities: -Work with a partner and use the map shown on pg 29 to find the lifts, terrace, business center, harbor, school and golf course.

  18. Jun 13 English Tourism Final Exam Review Units 7 - 13 In class review of unit 7 to 13 in preparation for the final exam in the following week.

  19. Jun 21 English Tourism Final Exam Unit 7 – Unit 13

More Related