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UCIST Student Email Ad Hoc group Update to UCIST – 28 April 2006

UCIST Student Email Ad Hoc group Update to UCIST – 28 April 2006. Andrea Chappell, IST. Agenda. Terminology Current email design Review of objectives The extended group meeting Questions. Terminology. Email account Provide email services (mail server, space for email and folders, etc.).

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UCIST Student Email Ad Hoc group Update to UCIST – 28 April 2006

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  1. UCIST Student Email Ad Hoc groupUpdate to UCIST – 28 April 2006 Andrea Chappell, IST

  2. Agenda • Terminology • Current email design • Review of objectives • The extended group meeting • Questions

  3. Terminology • Email account • Provide email services (mail server, space for email and folders, etc.). • System account • Provides computing services (software access, disk space, access to data, etc.). Email and system accounts may be one and the same, or different! • UWdir account • Provides an entry in the UW directory to store info such as name, office, phone, email, web.

  4. Current Design • Email accounts are created by Faculties. • Overall process: • OUAC addresses to SA; • Students register, asked to update UWdir; • Faculties create email accounts in month before term (varies!), and add (no clobber); • SA fills in empty fields 30 days into term. • Last step delay due to Math/Eng requests; allows Faculty accounts precedence over SA.

  5. Current Design UWdir entry and email redirection As per previous slide, UWdir may contain UW address (istudent@fes) or other (cutie@hotmail). UWdir email entry to fes: fes name: Student, Ima email:istudent@fes.uwaterloo.ca uwuserid: istudent Email to istudent@uwaterloo.ca goes to istudent@fes.uwaterloo.ca

  6. Current Design UWdir entry and email redirection UWdir email entry to hotmail: hotmail name: Student, Ima email:cutie@hotmail.ca uwuserid: istudent UWdir email entry to fes; .forward on fes to hotmail: fes name: Student, Ima email:istudent@fes.uwaterloo.ca uwuserid: istudent hotmail .forward: cutie@hotmail.ca Email to istudent@uwaterloo.ca goes to cutie@hotmail.ca

  7. Review of Objectives • Near term • Statement: Campus email accounts will be used for all official university email exchanges (to and from student). • Objective: Resolve barriers … • Examples: Common timelines, disk space, facilities to manage (web), bounces, tracking, forwarding from Faculty email account (not UWdir), …

  8. Repercussion of Objective UWdir entry and email redirection changes UWdir email entry to fes: fes name: Student, Ima email:istudent@fes.uwaterloo.ca uwuserid: istudent UWdir email entry to fes; .forward on fes to hotmail: fes name: Student, Ima email:istudent@fes.uwaterloo.ca uwuserid: istudent hotmail .forward: cutie@hotmail.ca UWdir email entry to hotmail: hotmail name: Student, Ima email:cutie@hotmail.ca uwuserid: istudent

  9. Review of Objectives • Longer term objectives • Identify perceived needs of various groups. • Present possible solution scenarios. • Examples: Personal “handles”, larger inbox space, enhanced web interface, retaining after graduation, …

  10. Extended Group Meeting(with apologies sent to Bruce Campbell!) • Overview of history • Overview of small group findings • Overview of objectives

  11. Email acct versus UWdir “forwarding” “Should” versus “Will” Student input and education “blitz” Classlists – many sources, email incl. Trellis stores emails ANGEL email – distinguish differences Email to hotmail; likely reply from hotmail Planning dept profs – no off-site email Lots of processes: nexus, UWdir update delay, “missing” email accounts, … Extended Group Meeting: Topics Raised

  12. Questions?

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