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Insurers’ Market Repository Where are we, and where are we going?

Insurers’ Market Repository Where are we, and where are we going?. Pat Talbot 21 st October 2009. AGENDA Brief History of the IMR Some useful IMR Statistics IMR Infrastructure Upgrade IMR Security Model Enhancements (ACLs). IMR Useage. Some useful statistics

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Insurers’ Market Repository Where are we, and where are we going?

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  1. Insurers’ Market Repository Where are we, and where are we going? Pat Talbot 21st October 2009

  2. AGENDA • Brief History of the IMR • Some useful IMR Statistics • IMR Infrastructure Upgrade • IMR Security Model Enhancements (ACLs)

  3. IMR Useage • Some useful statistics • Nos. of Users at January 2008 1,800 • Nos. of Users at September 2009 6,100 + 340% • Premium transactions during 2008 885,000 • Premium transactions to December 2009 950,000 + 7.5% • ECF Claims processed during April 2008 8,000 • ECF Claims processed during August 2009 18,500 +132% • Nos of documents in IMR at September 2009 7,900,000 • Daily average of docs added 16,000 per day • Nos. DRI Messages per month 328,000 • All Contractual SLAs (17) currently Green

  4. IMR Infrastructure Upgrade • Status • Project now completed • Background • The IMR was now more than 5 years old • The underlying third party document management software was upgraded • Existing hardware was replaced with new • The ‘look and feel’ of all IMR screens has changed • Consistent font size/use of field names/layout of fields, columns etc What has not change • Absolutely no changes to IMR functionality • Absolutely no changes to navigation of IMR screens

  5. IMR Security Model – Enhancements • The objectives of the IMR Security Model are: • To deliver a Solution to support all standard and identified ‘exception’ user access scenarios • Exception scenario’s being • Mid Term Broker Changes • Mid term carrier changes • Third Party Access • Conflicts of interest • Confidential terms. • To deliver functional enhancements to the IMR to provide a document access solution for all identified ‘exception’ scenarios. • To standardise, where-ever possible, the processes for the processing of user access requirements in all identified ‘exception’ scenarios.

  6. IMR Security Model Enhancements • What will the changes mean • Approx 7-9% increase in transactions • Exception ‘scenarios’ will be in scope, thus increased A&S and ECF usage • Further barrier lifted for the removal of paper from the Market – Reform Agenda – “bring all premiums and claims into scope for electronic processing” • ECF and A&S extended to Third Party Agencies who in future will be assigned ‘roles’ to carry out specific functions on each contract • Ability to ‘manage’ Conflicts of interest at document and user level • Ability to maintain ‘confidentiality of terms’ for all vertical and Multi section policies • Fully auditable • Security Access in place to enable Binder Prototype to progress

  7. Other Deliverables

  8. IMR Security Model Enhancements • Current Status: • Implementation planned for Monday 23rd November • MAT Progressing, albeit slowly • User documentation to support these changes under review • Market communication and release document under review • Market forums arranged on November 16th and 19th • Post implementation review will take place January 2010

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