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How is Technology Changing the Financial Industry

Sharat Chandra Konatham has said that the use of virtual assistants or robot consultants is getting popular in the financial industry. As has been observed, a scope of automation has been introduced with robot consultants.

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How is Technology Changing the Financial Industry

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  1. How is Technology Changing the Financial Industry?

  2. A combination of finance and technology, it has been helping multiple customers as well as financial institutions. Its major benefit has been observed in reducing the frequent visits to banks. Even for basic facilities like checking the balance of the account, the fintech technology is being recognized, as has been said by Sharat Chandra Konatham.

  3. Improving the Experience for Omnichannel Improving the Experience for Omni channel With omnichannel experience, the requirements of various new customers can be met. These requirements can be inclusive of mobile devices, channels for messaging, social networks, etc. When the customers require to communicate using different channels, fintech can be of use for fulfilling this requirement.

  4. Chatbots for Customer Support Chatbots are adopted by several companies in the finance industry. One of the reasons for this is that chatbots can quickly respond to the queries of the customers. Also, the implementation of these agents can reduce the waiting time of the customers. For providing answers to the most basic queries, chatbots can be a unique idea.

  5. Robot Consultants for Automation Sharat Chandra Konatham has said that the use of virtual assistants or robot consultants is getting popular in the financial industry. As has been observed, a scope of automation has been introduced with robot consultants. As compared to the traditional consultants, the robotic ones can handle more pressure. In addition, financial advice can be quickly delivered to those who need it.

  6. Technological changes keep coming and widen the scope of innovation in various industries. In the financial industry, this scope has been improved with the coming of fintech. This technology has been able to improve the omnichannel experience, thus, letting the customers of financial institutions to communicate using different ways. It has also led to the implementation of chatbots for providing quick assistance to the customers. Interestingly, this innovative technology has enabled the use of robot consultants for offering financial advice on the go.

  7. Thank You, For MoreVisit: sharatchandrakonatham.wordpress.com

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