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Andy Wilson-Sutter General Manager Waveney Norse David Gallagher Head of Partnership Management

Andy Wilson-Sutter General Manager Waveney Norse David Gallagher Head of Partnership Management & Procurement. In Partnership with. Providing First Class Services In Partnership With. Joint Venture Company formed between Waveney District Council and Norfolk County Services.

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Andy Wilson-Sutter General Manager Waveney Norse David Gallagher Head of Partnership Management

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  1. Andy Wilson-Sutter General Manager Waveney Norse David Gallagher Head of Partnership Management & Procurement In Partnership with

  2. Providing First Class Services In Partnership With

  3. Joint Venture Company formed between Waveney District Council and Norfolk County Services What is Waveney Norse?

  4. Joint Venture Company Model • Strategic Partnership for Business Transformation • Local Authority Shareholding - 20% • Protection of Council interest • Council represented on the board • Partnership Board to manage the agreed objectives

  5. Objectives • Effective partnership working (with Strategic Commissioning team) • Alignment of goals, culture and values • Realise efficiencies • Re-investment of savings/business growth leading to service improvements • Enhanced customer and community focus

  6. How was it formed • OJEU process,short-list interested parties – Oct- Dec 2007 • Competitive Dialogue to establish best solution - Jan-Feb 2008 • “Dummy Run” tender process – March 2008 • Final Tender process - March 2008 • Identify preferred partner - May 2008 • Executive decision - May 2008 • Implementation - July 2008

  7. 193 Staff (174 FTE’s), £8.9 million per year est. Trade Waste Service MOT Station Street Nameplate Maintenance Cemeteries and Burial Service Car Parks & Cash Collection Grounds Maintenance Property Maintenance Beach Safety Coast Protection Works Complex Range of Work Streams-Services Included (1)

  8. Refuse Collection and Recycling Drainage Services Cleansing Britten Centre and Triangle Market Play Area Maintenance Abandoned Vehicles Vehicle Maintenance Engineering Workshops Emergency Response Fleet Management & Maintenance Services Included (2)

  9. Improvement in performance Best Value / VFM Less risk to WDC Price certainty Business growth Flexibility Fits with enabling agenda Shared values Continuous service improvement Profit share Cultural shift Benefits of JVCo

  10. Contract vs Joint Venture Company Joint Venture Company Contract Input focused Outcome focused Inability to be innovative Prescriptive Opportunities for innovation Shared aims Client/Contractor Relationship Partnership Board Resource driven Service driven Inflexible and old fashioned Greater flexibility No strategic input Shared strategy/policy

  11. Partnership Board to manage the agreed objectives (meets quarterly) Partnership Operations Group (meets monthly) Performance monitored through Balanced Scorecard (includes BVPI and LPI targets in line with Strategic Direction) Risks managed through Risk Register Major project list for project management How is it managed and monitored

  12. Impact on staff directly affected • Protection of salaries, terms and conditions (TUPE) • Career progression/job opportunities through growth in business - • Improved decision making processes – empowerment of staff • More enterprising approach to service delivery • Sustainability- service and job security

  13. The First Six Months • Staff transferred without issue or effect on services. • IT transferred effectively without loss of service. • Targets met in line with Balanced Scorecard • Efficiencies realised, staffing, procurement, business growth, insurance and transport • Profit share

  14. Clear Objectives Project Plan Challenge essential Solid Core Team/expertise Need to Work 24/7! Hindsight-delay in leisure/resource Audit trail Documentation Risk Management Clear Governance Financial benefit Impact on Council addressed as part of new structure Lessons Learned

  15. FACTS AND FIGURES • Each year we collect approx 7,000 tonnes of litter • Sweep 27,500km of streets • Provide, maintain and empty 1,550 Litter Bins (77,500 empties annually) • Collect refuse from 53,000 properties each week (3,900,000 lifts per year) • Cut 25,000,000 sq metres of grass verge • Clean 18000 gullies each year • Clean 20 kilometres of beach to award standard • Clear 350 incidents of fly tipping per year • Remove and dispose of 250 abandoned cars per year • Issue 8500 excess charge notices on car parks

  16. QUESTIONS

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