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Enhancing Interlibrary Loan Process with SFX Software: Impact Study at Georgia Tech Library

Explore the impact of using SFX software in Interlibrary Loan services at Georgia Tech Library. Discover how SFX links online database citations to electronic journal texts, streamlining the ILL process. See examples of Medline and WorldCat searches, uncover benefits, and challenges faced. Learn about the increased workload and staff time implications due to incomplete citations. Gain insights into optimizing ILL procedures for efficient resource sharing.

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Enhancing Interlibrary Loan Process with SFX Software: Impact Study at Georgia Tech Library

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  1. GIL USERS GROUP MEETING May 20, 2004 Impact on Interlibrary Loan Katharine Calhoun Georgia Tech Library katharine.calhoun@library.gatech.edu

  2. Ceramic Abstracts SFX software links online database citations to the full text of a library’s electronic journals.

  3. Clicking on the SFX button takes you to a screen that shows where the full text can be found. Clicking on this link takes you to the online journal.

  4. ILL example #1 Medline

  5. SFX searches GIL catalog by ISSN. No matches.

  6. Patron chooses ILL option.

  7. SFX transfers citation information to online ILL form.

  8. ILL example #2 WorldCat record shows that Georgia Tech owns this. Click on SFX.

  9. Patron chooses to search the catalog.

  10. SFX did not find item in GT catalog.

  11. Separate search in GT catalog retrieves record.

  12. Patron chooses ILL option.

  13. ILL request is made for item already owned by GT Library.

  14. ILL example #3 Environmental Sciences & Pollution Mgmt.

  15. Patron chooses ILL option.

  16. Too little citation information transferred. Database name difficult to determine.

  17. Impact of SFX on ILL @ Georgia Tech: • Increased workload - rough estimate of 20% - 25% • increase in copy requests for fall 2003 vs. fall 2002 • Additional staff time spent verifying incomplete • citations • Additional staff time spent in communication with the • requestor if the Library already owns the item

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