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  1. D Date Click Here to Enter Project Name M Date A Date Champion: Enter Name(s) Process Owners:Enter Name(s) Team Members: Enter Name(s) Master Black belt / Black belt : Enter Name Quality Leader:Enter Name E Date C Date

  2. Phase Requirements – The DMAEC 15 Step Methodology DEFINE MEASURE ANALYSE ENGINEER CONTROL Tollgate Tollgate Tollgate Tollgate Tollgate • Clarify Problem • Achieve consistency between: • Problem Statement • Business Case • Goals & Objectives • Obtain unbiased view of the requirements • Agree on project timeline • Develop macro view of process(es) involved • Establish baseline • Stratify problem or opportunity to a component level specific enough to analyze • Establish key areas of the process where the data are collected • Establish valid data collection plan • Remove or account for measurement variation • Finalize problem statement • Identify the critical factors driving the requirement(s) (Y’s) • Identify improvement impact • Find root cause(s) of variation • Generate solution • Develop and test improvements • Complete pilot testing • “Should Be” process • Develop cost/benefit • Develop/build implementation plan • Validate improvement • Establish new performance levels • Sustain good performance levels • Establish corrective & contingency action plan • Translate & transfer learnings • Celebrate! Steps: 1.Complete Team Charter 4. Map and Analyse the Process 7.Identify Sources of Variation 10.Generate Solution Ideas 13.Implement Solution 2.Specify Customer Requirements & MGP Plan 5.Remove Measurement Variation & Collect Data 8.Rank Key Causes of Variation 11.Select Best Fit Solution 14. Monitor Process and Results 3.Complete High Level Process Map 6.Determine Process Capability 9.Validate Root Causes 12.Test Solution and Confirm Results 15.Replicate and Share Best Practice Delete This Page – Only For Reference

  3. D M A E C S I P O C Suppliers Inputs Process Outputs Customers X Define - Develop team charter, Specify Customer Requirements, Complete High Level processes Map Problem Statement: Business Case: Goal Statement: Project Scope: XX XX XX X X X X BOD X Team Needs: Defect Definition: Rejected Changed Deal and Customer Rejected

  4. Conclusion A: D M A E C Measure – Analyse the Process, Remove Measurement Variation, Determine Process Capability. Process Performance & Process Capability • Preliminary Problem Statement: • Final Problem Statement: Conclusion B: Data collection Plan Summary See next page for process map What How Major Components Costs, Requirements, Defects etc… • Findings • Findings • Findings Conclusions • Lessons learned: • Insights • No brainer and quick hits • Big Ah’s • What we need: • Approval on measure tollgate • Agreements on proposals • Key barriers you would like help for removing

  5. Major Elements (Sub-Process) with Requirements Key Takeaways

  6. D A I C M + + + + + + + + + + + + + + + Validation/Verification of (X’s) • Hypothesis • Root Cause Reqt’s Analyse- Identify Sources Of Variation, Rank Key Causes of Variation, Validate Root Causes Factors impacting Project Y (X’s) • Cause & Effect • Pareto • Scatter Diagram • ABC…. (Suggested tools) List of Prioritized Causes (X’s) • X1 • X2 • X3 • X4 Comments Opportunity Assessment • Priority • Improvement goal for Y Lessons learned What We need

  7. D A E C M • Implementation Plan • Action Item Who Timing Status Engineer- Generate Solution Ideas, Select Best fit solution, Test Solution and Confirm Results Screened Solution(s) Potential Solution(s) (X’s) • 1 • 2 • 3 • 4 Cost/Benefit: Pilot or Simulation Run Results:

  8. D A E C M + + + + + + + + + + + + + + + Control- Implement Solution, Monitor Process and Results, Replicate and Share Best Practice. Improvement(s) Results • Performance • Dashboard(s) • Comments • Kkkssksk • Lslslsls • Ldldldls • Allslsl Business Case Results • primary metric(s) • Secondary metric(s) • Other(s) Take away…. • Control Plan • Finalized process maps • FMEA or SEAM • Procedures • Communication plan • Institutionalization • Transfer to process owner • Monitoring plan • Transfer of learning to the Organization? • Issues/Barriers to implementation