WEBNP Telecom Invoice Retrieval. TEX-AN Customer User Guide. WEB Net Plus Portal. Who: DIR CCTS and TEX-AN Telecommunications customers can download their monthly invoice via the portal. Each agency customer is allowed access for multiple users, each with a unique ID and password. How:
TEX-AN Customer User Guide
DIR CCTS and TEX-AN Telecommunications customers can download their monthly invoice via the portal. Each agency customer is allowed access for multiple users, each with a unique ID and password.
New Customers: During your initial service activation, you will provide contact information for your accounts payable representative(s) on the New Customer Form. DIR will email the contact(s) with information on TEX-AN invoice retrieval from the DIR WEBNP portal.
Existing Customers: For additional user access, send a request with the names and email addresses of the new/changed users to: firstname.lastname@example.org. The account(s) will be created and a letter sent to each user with access information.
* It is the responsibility of the Customer to update DIR in the event of a contact change by sending an email to: email@example.com
You have been identified as a person at your agency that will need access to download DIR Telecom invoices. Provided below is the URL for the web site, your user ID and your temporary password for gaining access to your invoices.
Please note, when you log in for the first time, you will be prompted to change your password. The password is alpha-numeric, case sensitive and must be a minimum of 6 characters long, preferably with at least one upper case character, one lower case character and one numeric character. While changing your password you may receive an error similar to “Exception Caught While Validating Dpass 2” error. That is an Internet Explorer compatibility issue. Up to the right of the URL address window, there are 3 buttons. One is the refresh button, another is the stop button and the third is the compatibility button (it looks like a broken window or torn piece of paper). While you have our web site pulled up, click on the compatibility button. The screen will refresh, you will be required to re-enter your password information and you should be able to continue after that without the error.When you get into the web site, log in and hit the “Continue” button. Select Invoice Retrieval from the main menu. This will bring up a list of invoices for your agency. The invoices are listed in date order with the most recent invoice on top. Just click on the page icon for the month you want to view/download and the PDF file will come up. To save it, either click on the disk icon in the header bar or select “File” then “Save As” from the menu bar. You will then be able to navigate to the drive on your computer to which you want to save the file. The existing file name is SGController.pdf. You will want to be sure to change that to something you will recognize when you save the file. When you are done, select Log Out from the blue menu bar above the cancel button in the upper right-hand corner of the invoice list screen.Here is the information you will need to get your files:URL – http://texasnp2.dir.texas.gov/webnpUser ID – wnpP3132Temporary Password – today1If you have any questions or problems, please e-mail us at firstname.lastname@example.org
To access the portal Go to URL – http://texasnp2.dir.texas.gov/webnp
If you receive an error message while creating your password, see the FAQ for information on how to resolve the issue.