‘Best in the West’ for electric reliability six years in a row

1. District Engineering Intern At SDG&E Steven Prsha NSF Grant # DUE0653277 Electrical Engineering San Diego State University Introduction Projects • Power Quality • -Voltage recorders are used to observe issues regarding a SDG&E customers’ power. • I programmed each individual voltage recorder according to the customers’ configuration. • The results help evaluate the issue . They allow engineers to determine if a problem exists • and how we address the issue to ensure customers have safe and reliable energy • -Reliability Presentations are given to improve overall system reliability • I was involved in presenting and observing presentations on how to improve reliability to • SDG&E customers. • Customer Service • - I contacted SDG&E customers regarding concerns or issues they were experiencing. • Customers called asking questions about outages, or a particular voltage issue • they were experiencing at home San Diego Gas & Electric (SDG&E) is a regulated public utility that provides service to 3.4 million people through 1.4 million electric meters and 830,000 natural gas meters in San Diego and southern Orange counties. Corporate ValuesEthical - Do the right thingRespectful - People matterHigh Performing - Deliver outstanding resultsForward Looking - Shape the futureResponsible Partner - Create positive relationships Acknowledgements • I would like to thank : • Alan Dulgeroff • Sharna Hillius • Jim Stokely • Lisa Zelkind • Omar Zevallos • and the rest of the staff at SDG&E for the valuable information, tours and hands on experience I’ve gained during my summer internship for SDG&E. • In addition, I would like to thank : • The San Diego State University Mathematics Engineering Science Achievement (MESA) Program , • The National Science Foundation (NSF), • The STEP Partnership of San Diego (SPSD) • for the opportunities and assistance that they provide as well. ‘Best in the West’ for electric reliability six years in a row SDG&E Named Most Intelligent Utility for 3rd Year in a Row by Intelligent Utility Magazine San Diego Gas & Electric (SDG&E) and Southern California Gas Co., ranked No. 1 on the list of 100 “smart” U.S. utilities by Intelligent Utility magazine Ranked No. 1 in customer satisfaction among the largest U.S. investor-owned energy utilities in 2009 by American Customer Satisfaction Index (ACSI).  Voltage tolarance @ 120v Sdge 114v -126v CPUC 111.6v -128.4v 230 - 69 KV 3 phase transformer SDG&E Awards Del Mar Fair