Froogal is a Digital Loyalty program, which means that customer is sticking to the supplier on certain grounds though he may be having other options also. Customer Loyalty is when a supplier receives the ultimate reward for his efforts.
Froogal is a Digital Loyalty program, which means that customer is sticking to the supplier on certain
grounds though he may be having other options also. Customer Loyalty is when a supplier receives
the ultimate reward for his efforts.
Froogal helps you identify who are your consistently loyal, regular customers etc. And improve the
customer retention rate through an automated reward/loyalty.
Loyal customers spend more, visit more, and talk about your brand more than your average guests.
Froogal gives you the power to create incredible loyalty with easy to use loyalty management tools
designed for multi unit locations. We help you Strengthen relationships, create rich customer
profiles, and have a system that predictably produces sales. Customers are notified regarding
rewards through SMSs and Emails to make them aware of what they have and make them come to
your outlet to redeem!
Customer loyalty programs operate based on the well-founded notion that it is less expensive to
keep a current customer than to find a new one. Providing rewards in the form of points, cash back,
and discounts on merchandise can help achieve that goal.
Changes in modern customer loyalty can be seen as an outcome of digital transformation, with more
services than ever made convenient and easily accessible online. However, today’s customer often
takes greater advantage of these online opportunities than the companies themselves, leading to
today’s drop in customer loyalty. One of the largest factors in constantly shifting customer loyalty in
the digital age is customer experience. Studies show that while pricing and quality of products may
play a part in why a customer chooses one company over another, customer experience (CX) is the
most important aspect in his or her choice.Customers will tie your brand to the customer experience
you provide. Should you offer a great experience, customers will attach positive feelings to your
brand, but provide poor experiences and these failings will be tied to the brand instead.