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RETS MLS Support Common Problems & Solutions

RETS MLS Support Common Problems & Solutions. New Topic. Security Managing database changes We need more Education How can I learn more? How to help educate my callers? Panel - your questions. Security.

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RETS MLS Support Common Problems & Solutions

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  1. RETS MLS Support Common Problems & Solutions New Topic • Security • Managing database changes • We need more Education • How can I learn more? • How to help educate my callers? • Panel - your questions

  2. Security • Problem: some RETS servers allow access to too much data and the controls are not yet available • Let’s call it like it is • Features vary by vendor • Initial development effort $$ • You must do your homework • Define your requirements up front - policies & business rules Security is high-priority for all

  3. Security • Manage access to data sets - roles / permissions • Can be tied to membership or separate application • Control who gains access to server • Login / Password required like FTP • User-Agent security can be required by application • Greater knowledge & skills required - RETS is more complex • Demand will drive improved solutions

  4. Managing Database Changes • Coordinating changes is hard work • Easier with RETS due to metadata • Provide access to new metadata – “dress rehearsal” • Proactive notification > 30 days • Maintain e-mail list - data customers • Try it yourself – using RETS client Proactive communications are key

  5. EducationHow Can I Learn More? New • More RETS education like this for 2005 • Attend RETS Meeting – December 7-9, Scottsdale • Read “RETS – What you need to know”* • Join RETS MLS Support Forum • Visit www.rets.org - e-mail or call Yogi or Kevin • Use MRIS Conduit Updated New Get involved - many new options

  6. EducationFor Data Customers • Use RETS service provider for tech support • Put callers in touch with Yogi or Kevin • Require RETS-compliance certification to access • Suggest MRIS Conduit • Sign-up for dev-list at www.rets.org • Encourage attendance RETS meeting Help them help themselves

  7. TopicSummary • Security • Managing database changes • Need more education • How can I learn more? • How to help educate my data customers? • Panel Discussion Time Education is key

  8. Panelists • Margaret O’Sullivan • MRIS • Judy Hatchett • Director, Information Technology • RMLS Minnesota • Kristen Carr • Director of Product Management • Regional MLS Florida How do you use RETS in your organization and how have you benefited from it?

  9. Panel • How do your customers benefit from RETS? • What is your greatest challenge using RETS and how have you addressed it? • If you could do it all over again, what would you do differently?

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