1 / 14

Understanding PQCR Process in San Francisco County

Learn about Peer Quality Case Review (PQCR) in San Francisco, the participants, planning, case review process, and impact on practice improvement. Explore how PQCR supports staff development and enhances child welfare services.

selima
Download Presentation

Understanding PQCR Process in San Francisco County

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. What is the “PQCR”? • Stands for “Peer Quality Case Review” • All counties are required to conduct PQCR as part of our Program Improvement Plan (PIP) • It focuses on a specific area of practice, based on our self-assessment

  2. Who Participates in PQCR? • Each county’s participation includes: • Host county Child Welfare Services • Host county Juvenile Probation • CDSS • Neighboring or “peer” counties • Bay Area Academy • Optional “others”

  3. PQCR An Introduction and Overview of the Peer Quality Case Review in San Francisco County

  4. San Francisco PQCR team • Liz Crudo - PQCR coordinator • Stephanie CoramProbation name here from Juvenile Probation • Eileen Cavan • Bay Area Academy • Megan CDSS

  5. Other County Partners • Solano County • Orange County • Sacramento County

  6. Planning for the PQCR • Takes about 4 months to set up • Informing staff early to give clear information and ease concerns • Defining the focus question (from the Program Improvement Plan) • Writing our interview questions • Pulling cases for the sample

  7. San Francisco PQCR Focus • Focus question will be looking Re-entry • The specific questions to be asked about that will be shared in advance

  8. PQCR Premises • A State & County partnership • Not a compliance audit • A conversation about practice • Qualitative problem/strength analysis • Peers from other counties are part of the team

  9. The timeline for San Francisco County • PQCR Planning Committee had our first meeting on ADD DATE • The actual PQCR takes place over one week (with 3 days of interviews) • SF County’s PQCR week is January 30 through February 3rd, 2006

  10. What cases will be reviewed? • 24 cases will be reviewed. 12 who did not reenter and 12 who came back into placement. • Again, “this is not an audit”, and the sample does not need to be “statistically significant”

  11. About the actual interview • Takes about an hour • An interactive and supportive conversation about practice, beginning with a specific case, but not limited to to just that case • Interview team will likely be 3 people • Both social workers and supervisors will be interviewed

  12. Before the interview • Interview teams meet and get trained in the process • Teams review case data • Social workers are given advance notice and time to review the case • Interview questions are provided to the social workers in advance

  13. After the interview • Teams debrief and log data from the interviews • Data is collected into a report • Report reviewed by PQCR team and Management prior to submitting to CDSS • Administrator reports back to staff

  14. What PQCR looks like… • A photographic tour of the PQCR done in Santa Clara county in June 2005

More Related