外 贸 英 语（ 12 ） I P 辅 导. 主讲：张华. 课程说明. 本课程是开放教育专科英语专业外贸方向的一门专业必修课。也可供英语专业其他方向选修。 本课程为外贸英语系列教程（外贸英语 18.104.22.168 ）的基础部分。一学年学完。教材使用 《 步入商界（商务英语初阶） 》 。. 教学目标. 本课程的目的是让学生了解国际贸易的概况、流程，熟悉英语在国际商务中的应用。使学生能够掌握基本的国际商务知识，在一般的商务活动中听懂并进行简单的英语对话，用英语处理基本的商务业务，如商务会议、接待客户、简单的贸易函电等。为进一步学习外贸英语业务打下基础。.
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I’m … I am Edward Green.
I am a … I am a marketing executive.
I report to … I report to Don Bradley.
---I work for Bibury Systems.
---Our company manufacture toys.
---We have offices in London.
--- this is Edward Green.
--- He is our new marketing executive.
---She is the head of sales.
Making a call
Taking a message
Offer to take a message:
--- Can I take a message?
--- Can I give him a message?
Ask for the name:
---Can I ask who is calling, please?
--- Who is calling, please?
Taking a message
Ask for the telephone number:
---Can I have the number, please?
---What is your number, please?
---Just let me check that.
---Can you repeat that, please?
Check the number:
repeat the number
Check the spelling:
---Can you spell that, please?
---Is that B-I-B-U-R-Y…
---I am sorry, but…
--- I am afraid that …
--- Sorry to keep you waiting.
--- Can I speak to Peter?
--- Can we meet?
--- I’d like to talk to Mr. Smith, please.
…I am busy.
…I have another appointment…
…on Wednesday at 10 o’clock.
Getting people to do things:
…ring Mr. Sakai’s office?
… Bibury Systems (our office)
… coffee (tea, fruit juice…)
In US or UK, people like to use their first names.
…It’s an important meeting, isn’t it?
…Yes, it is.
…Do you understand the problem?
…No, I don’t.
Sorry, could you explain that again?
---Do you mean stronger colors?
---Yes, I do.
…Would you like some more coffee?
…That would be very nice. Thank you.
…Would you like to leave your coat here?
…No, thank you.
…thanks, but …
I like (love, enjoy)+ something (doing something)
---I like eating all kinds of food.
---I love going to the theatre.
---I enjoy coming to Britain.
---I don’t like those colors.(否定)