Usage analytics - PowerPoint PPT Presentation

Profit from usage data analytics: Recent trends in gathering and analyzing IVR usage data

Profit from usage data analytics: Recent trends in gathering and analyzing IVR usage data. Vasudeva Akula, Convergys Corporation 08/08/2006. Agenda. What is Usage Data Profiting from Usage Analytics Usage Intelligence Enhanced Systems Data Collection, Conversion and Delivery

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456 views • 15 slides

Satisfying Navigation-To-Thing and Context-Focused “ Around Me ” Use Cases

Satisfying Navigation-To-Thing and Context-Focused “ Around Me ” Use Cases. Paul Bouzide. Context and detail precedent: vehicle navigation use case. What should be suppressed? What should be emphasized?. A familiar problem of appropriate context in vehicle navigation.

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259 views • 11 slides

SharePoint 2007 Feature Areas

Business Intelligence. Collaboration. Portal. SharePoint 2007 Feature Areas. Docs/tasks/calendars, blogs, wikis, e-mail integration, project management “lite”, Outlook integration, offline docs/lists.

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429 views • 2 slides

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